Principal Technical Architect – Hybrid, Composable & AI Platforms

Principal Technical Architect – Hybrid, Composable & AI Platforms

About the Role

Conduent is seeking a senior‑most Application Technical Architecture Subject Matter Expert to serve as a resident authority on cost‑optimized, highly resilient hybrid architectures supporting high‑volume, mission‑critical business processing platforms.

This role plays a critical part in shaping Conduent’s long‑term architectural strategy ensuring our platforms are not only resilient and secure today, but intentionally designed for rapid evolution, composability, and sustained cost efficiency over time.

This is a pure technology leadership role, an expert individual contributor who will operate as a strategic partner to the Chief Technical Architect, helping to anticipate future technology shifts, guide strategic investment decisions, and ensure Conduent’s platforms remain modern, competitive, and differentiated in the market.

Our technology must be a selling feature. This role exists to ensure our architectures enable faster solution deployment, easier maintenance, greater reuse, and demonstrable client value positioning Conduent as a technology‑led services provider.

Responsibilities 

Enterprise & Long‑Term Architectural Strategy 

• Partner with the Chief Technical Architect to define and evolve Conduent’s multi‑year architectural vision across platforms, products, and client solutions.
• Continuously evaluate emerging technologies and architectural paradigms to ensure Conduent adopts capabilities that improve speed, resilience, maintainability, and cost efficiency.
• Drive architectural decisions that emphasize composable, modular, and reusable platform components, enabling rapid solution assembly and adaptation across clients.
• Balance near‑term delivery needs with long‑term sustainability, ensuring architectures avoid vendor lock‑in and excessive technical debt.

Architecture & Platform Leadership 

• Serve as a principal architect for the design of hybrid (on‑prem + cloud) and multi‑region production architectures supporting large‑scale transaction processing.
• Define and refine reference architectures, patterns, and standards used across Commercial solutions.
• Ensure architectures are engineered for resiliency, scalability, observability, and operational simplicity.
• Act as an escalation point for complex architectural trade studies, risk assessments, and production impact decisions.

Modernization, Composability & AI Adoption 

• Lead research and technical design for application and platform modernization, including containerization, workload decomposition, and cloud‑native transformation.
• Promote architectures that enable composable services, API‑driven integration, and platform reuse, reducing time‑to‑market for new client solutions.
• Drive enterprise‑level AI adoption strategy, including GenAI, ML‑driven automation, intelligent document processing, decision engines, and agent‑based workflows.
• Ensure AI‑enabled architectures are secure, governed, auditable, and production‑ready, aligning innovation with enterprise guardrails.

Cost Optimization & Economic Sustainability 

• Design platforms with explicit cost accountability, integrating architectural choices that reduce infrastructure, licensing, and operational overhead.
• Lead evaluations of cloud consumption models, deployment patterns, and vendor options to optimize long‑term economics.
• Ensure architectural decisions support scalable growth without linear cost increases.

Technology as a Commercial Differentiator 

• Ensure Conduent’s architectures enable faster client onboarding, easier customization, and repeatable solution delivery.
• Support client‑facing and pre‑sales discussions by articulating architectural value clearly and confidently.
• Help translate architectural capabilities into clear business outcomes clients can understand and value.

Technical Influence & Governance 

• Provide technical leadership without direct people management guiding senior engineers, architects, and delivery teams through influence and expertise.
• Actively participate in architecture governance, standards review, and decision forums.
• Serve as a trusted technical advisor across product, engineering, operations, and commercial leadership.

Requirements 

• 15+ years of experience in enterprise architecture, platform architecture, or large‑scale systems engineering.
• Demonstrated success architecting high‑availability, high‑throughput, mission‑critical production systems.
• Deep expertise designing and operating hybrid and cloud‑enabled platforms.
• Strong experience driving architectural modernization and composability at enterprise scale.
• Proven ability to evaluate and balance resiliency, cost, performance, security, and maintainability.
• Ability to communicate complex architectural concepts clearly to technical and executive stakeholders.
• Proven experience decomposing monolithic architectures into microservices or modular monoliths.
• Ability to provide guidance and best practices to design "bridge" architectures that allow modern cloud modules to communicate securely with remaining on-prem via APIs or Event-Driven buses.

Preferred Requirements

• Experience supporting transaction processing, BPO, document services, or large‑scale enterprise platforms.
• Hands‑on experience designing or integrating AI‑enabled platforms in regulated or production environments.
• Experience defining and managing enterprise reference architectures used across multiple solutions or clients.
• Background as a Principal, Distinguished, or Lead Architect/Engineer in a complex enterprise.
• Experience in establishing Application Architecture Review Board functions, governance/guidance infrastructure and systems, legacy to cloud platform modernization projects.
• Deep expertise in at least one major cloud provider (preferably Azure), specifically utilizing PaaS and Serverless offerings to minimize operational overhead.

Flexible Working 

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.  
In this role, you can expect the following working conditions: 

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You 

Perks and rewards designed for you: 

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. 

• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. 

Join Us 

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:  
 
Bring your authentic self to work  
Grow and thrive, both personally and professionally  
Make a difference with our clients, in our communities, and with the millions of people we support  
 
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $132,000 - $176,00

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.