Principal Digital Product Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Our Unified System of Controls will focus on three major areas, housing controls to ensure homogeneity of control adoption across Allstate and all subsidiaries, the buildout of an intelligence engine that can identify when controls are not being adopted at the required rate and what changes may be needed, and managing exceptions, risks and conclusions to controls. This system will be leveraged as threats occur against the Allstate landscape, and fast analysis is required to understand what changes or new controls may be needed and who will need to take ownership of the delivery of those controls. The Unified System of Controls is the nervous system of Cybersecurity and Controls as it houses all the information necessary for Allstate to take immediate action to safeguard the business. The Principal DPM will own the vision and implementation of the platform, including the adoption and measurement of controls and messaging, including in active event scenarios.

As a Director, you won’t just deliver results – you drive our culture and shared purpose. You can work remotely and will commute to a nearby office and/or travel for meaningful connection opportunities.

Job Summary

The Principal Product Management Director develops and guides the digital product teams and roadmaps for customer experience aligning with Allstate’s overall experience strategy. This role is critical for ensuring processes and experiences are ready for the digital future-state and partner with the respective stakeholders to drive the necessary elimination, optimization and reengineering solutions. This position owns the vision and roadmap for innovative digital solutions, ensuring alignment with business goals and customer needs. This role requires a deep understanding of technology, user experience, and data-driven decision-making to drive digital transformation and deliver exceptional user experiences.

Key Responsibilities

• Enforce a digital mindset by pushing on service and experience optimization using the process of elimination, optimization, and reengineering
• Define, drive, and own the product strategy, vision, and roadmap, ensuring partnership with Principal Engineers and Principal Platform Consultants
• Manage the entire product lifecycle from ideation to launch, ensuring timely delivery and continuous iteration based on user feedback
• Leverage data analytics and user research to identify opportunities for product enhancements and new feature development
• Tirelessly advocate for simplification within and across consumer journeys
• Drive delivery acceleration through reuse of capabilities and smarter, simpler ways to achieve outcomes on a consistent basis
• Evangelize product capabilities and seek additional use cases for broader applicability across AORs and new business ventures
• Collaborate with key stakeholders to define business requirements, success metrics, and key performance indicators (KPIs)
• Advocate for a customer-centric approach by deeply understanding user needs, pain points, and behaviors
• Influence digital product strategy & backlogs across AORs in support of strategic priorities
• Cultivate strategic mindset within AOR Digital Product Managers, empowering product teams to independently make decisions through a strategic lens

SUPERVISORY RESPONSIBILITIES

• This job has supervisory duties

EDUCATION AND EXPERIENCE

• 4-year Bachelor’s Degree (Preferred)
• 12 or more years of experience (Preferred)
• Deep understanding of enterprise cybersecurity controls across technology environments.
• Experience building capabilities that measure control adoption, coverage, compliance, effectiveness, and gaps.
• Strong understanding of risk acceptance, control exceptions, compensating controls, remediation plans, and risk disposition.
• Experience designing security capabilities as enterprise products/platforms, rather than isolated processes.
• Ability to establish consistent control adoption across different businesses, subsidiaries, technology environments, and engineering organizations.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills and Capabilities

• People Leadership & Talent Development: Track record of building, developing, and leading high‑performing large organizations; establishes clear decision rights, accountability, and operating cadence while developing future leaders and succession pipelines.
• Operational Expertise: Brings strong operational expertise, with a proven ability to optimize processes, drive execution against strategic outcomes, and deliver consistent, high-quality results across complex environments.
• Strategic Thinking & Innovation: Demonstrates strong strategic thinking and problem-solving skills, with the ability to assess complex business challenges, identify innovative solutions, and drive continuous improvement initiatives. Applies forward-looking insights and analytical rigor to optimize processes, enhance performance, and support long-term organizational objectives.
• Business Acumen & Analytical Rigor: Advanced business acumen with strong analytical skills; uses data, insights, and technology fluency to inform decisions and foster a culture of disciplined execution.
• Innovation & Process Orientation: Natural process innovator with strong learning agility and a continuous‑improvement mindset.
• Influence: Proven capability to successfully influence decision-makers and collaborators at all levels - upward, downward, and laterally.  Able to build alignment, negotiate effectively, and drive outcomes without relying solely on positional authority.
• Change Leadership: Proven ability to lead large, multi‑location teams through significant changes, including business transformations, systems implementations, and organizational integrations.

Skills

Automatic Control System, Change Management, Executive Communications, Influencing Others, Product Management, Product Strategies, Security Risk, Strategic Management, Strategic Thinking, Strategy Development, Systems Thinking

Compensation

Compensation offered for this role is 187,500.00 - 258,375.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

 

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

 

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.  If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

 

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.