Presales Solutions Architect

This is a fully remote position open to candidates based in Canada.

Overview

Anovia is seeking a Presales Solutions Architect to serve as the primary technical partner to our sales team on strategic, multi-tower opportunities spanning cybersecurity, enterprise networking, cloud, and managed services. In this role, you will lead customer-facing discovery and design sessions, shape technical win strategy, and produce the architecture, documentation, and business cases that carry an opportunity from first conversation to signed statement of work. You will work closely with technical and executive stakeholders alike, translating complex solutions into clear business outcomes.

The ideal candidate has already built a career in customer-facing presales architecture at a VAR, MSP, or IT services firm, and is comfortable owning technical strategy for complex, multi-domain deals. Strong communication skills are essential, as the role requires presenting equally well to network and security engineers and to CIO or CISO level stakeholders.

Responsibilities

• Lead customer-facing design workshops and architecture sessions with both technical and executive stakeholders.
• Architect end-to-end solutions spanning next-generation firewalls, SASE, Zero Trust, SD-WAN, and hybrid or multi-cloud environments.
• Produce solution design documentation, architecture diagrams, bills of materials, and statements of work for client engagements.
• Develop outcome-based business cases for managed services and recurring revenue programs.
• Partner with the sales team as the primary technical advisor on strategic accounts, from discovery through proposal.
• Maintain vendor partner relationships and stay current on evolving security and networking technology.

Requirements

• 7+ years of overall IT experience, including 3+ years in a customer-facing presales solution architect or senior systems engineer role.
• Demonstrated experience leading technical discovery, architecture design, and presales engagements for complex networking and cybersecurity solutions.
• Strong technical expertise in cybersecurity technologies, including next-generation firewalls, SASE, Zero Trust Network Access, and SIEM.
• Working knowledge of enterprise networking, including routing and switching, SD-WAN, and wireless technologies.
• Experience architecting hybrid and multi-cloud solutions across AWS, Azure, or GCP.
• Strong written and verbal communication skills, with the ability to present technical concepts to both engineering and executive audiences.
• Legally entitled to work in Canada without employer sponsorship.

Nice to Have

Candidates with experience in any of the following areas will be given preference:

• Cisco CCNP Security, CCIE, or an equivalent professional level certification
• Palo Alto PCNSE or Prisma Certified Architect
• CISSP (Certified Information Systems Security Professional)
• AWS Solutions Architect, Professional level, or Azure Solutions Expert
• Experience positioning managed security services, such as SOC, MDR, managed SASE, or managed firewall
• Familiarity with compliance frameworks such as NIST CSF, SOC 2, or PCI-DSS

About Anovia

With over 20 years of expertise in telecommunications outsourcing, Anovia is a trusted support partner to some of the world's most successful Fortune 500 and Fortune 1000 companies. We specialize in workflow and knowledge processes, technical support, helpdesk, and multilingual support services, with over 200 professionals across the globe.

At Anovia, you'll collaborate with a skilled, close-knit technical team, engage meaningfully with customers, and play a key role in ensuring system reliability, modernization, and continuous improvement. This is an opportunity to do technically challenging work that genuinely matters.

To explore additional career opportunities, visit www.anovia.com/careers.

Anovia is an equal opportunity employer and may use Artificial Intelligence tools to assist in reviewing and processing candidate applications.