Practice Director
Posted 12 days ago
Worldwide
$180K - $205K per year
⭐
10+ years experience
Please mention DailyRemote when applying
AI Summary
The Practice Director is responsible for setting the strategic direction and financial performance of the practice while leading a team of Practice Managers. Key duties include managing P&L, optimizing team utilization, and serving as the senior escalation point for complex client issues.
One of Pine's portfolio companies is seeking a Practice Director to set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business.
This is a senior leadership role for someone who thrives at the intersection of people, strategy, and execution.
This is a full-time remote role.
\nStrategy & Goal Setting
- Develop and communicate the strategic direction and goals of the practice in alignment with broader organizational objectives.
- Create and execute on initiatives that move the practice forward — and adjust course when the market demands it.
- Partner with leadership to build annual OKRs and drive accountability toward achieving them.
Team Leadership
- Manage and mentor Practice Managers who oversee project managers, consultants, solution architects, developers, and team leads.
- Provide guidance and support across the practice as a whole, fostering a high-performance, people-first culture.
- Monitor and optimize team utilization to maximize efficiency and productivity.
Methodology & Best Practices
- Set the direction for practice methodologies, ensuring the team operates consistently and at a high standard.
- Stay current with industry trends and emerging best practices to keep the practice competitive and innovative.
Escalation & Issue Resolution
- Serve as the senior escalation point for complex client and project issues — bringing calm, clarity, and resolution when it matters most.
Talent & Skillset Development
- Identify skill gaps within the team and build strategies for training, upskilling, and long-term development.
SOW Review & Commercial Management
- Review Statements of Work to ensure alignment with practice goals.
- Negotiate credits and manage client expectations to protect both satisfaction and profitability.
Financial Ownership
- Own the financial performance of the practice — including revenue targets, utilization goals, profitability, and cost management.
Tooling & Application Decisions
- Contribute to decisions around the tools and applications that support practice operations, with an eye toward efficiency and scalability.
Required
- Proven leadership experience in a consulting practice, professional services firm, or similar environment.
- Strong understanding of project management methodologies and how they apply in a fast-moving consulting context.
- Financial acumen — comfortable owning a P&L, managing utilization targets, and driving revenue goals.
- Exceptional communication and interpersonal skills, with a demonstrated ability to lead, motivate, and develop teams.
- Track record of building and executing strategic plans that deliver measurable business outcomes.
- Ability to thrive in a fast-paced, dynamic environment and adapt as priorities shift.
- Bachelor's degree in a relevant field, or equivalent experience.
Nice to Have
- Experience in a Microsoft Dynamics or ERP consulting environment.
- Familiarity with SOW development, credit negotiations, and professional services commercial models.
- Experience partnering with executive leadership on OKR frameworks and organizational planning.
$180,000 - $205,000 a year
- Location: Remote
- Employment Type: Full-Time
- Additional Compensation: Variable comp based on performance
- Benefits: Competitive benefits package (medical, dental, vision), generous PTO and company-observed holidays, 401(k) with employer match, professional development opportunities, and a people-first culture backed by Pine Services Group
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