Practice Architect, Power Platform and Copilot Studio
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AI Summary
Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
The impact you will have:
The Power Platform & Copilot Studio Practice Architect is a senior technical leader responsible for designing and delivering low-code AI agent solutions, shaping practice methodology, and engaging directly with large enterprise customers. This role owns the technical depth of the Agent Governance Accelerator offering, plays an active role in the Microsoft COE and ATC, and partners with the security team to ensure governed, secure agent adoption at scale.
What you will do:
Technical Leadership & Expertise
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Serve as the practice SME in Microsoft Power Platform (Power Apps, Power Automate, Power Automate Desktop, Power Pages) and Copilot Studio, including low-code AI agent design and deployment.
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Design and build custom connectors and API integrations that extend Power Platform and Copilot Studio to enterprise systems and data sources, applying low-code/pro-code hybrid patterns where appropriate.
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Maintain familiarity with Microsoft Azure AI Foundry, including how Foundry-based models can be surfaced through low-code agent experiences (hands-on experience ideal but not required).
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Stay current on emerging Microsoft innovations including Copilot Cowork and Microsoft Scout, and position the practice to adopt and evangelize new capabilities.
Agent Governance
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Collaborate closely with Security and apply Microsoft Zero Trust for AI principles (Verify Explicitly, Apply Least Privilege, Assume Breach) to agent design, and collaborate with the internal security team to ensure agents are built with governance controls from day one.
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Configure agent governance using Agent 365, Entra Agent ID, and DLP policies scoped to agent interactions across Copilot Studio, third-party, and external agents.
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Develop and maintain an agent governance framework covering agent identity, ownership, lifecycle management, and audit accountability, aligned to the Agent Governance Accelerator offering.
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Establish standards for agent registry management, agent-level DLP, and how the Power Platform COE Starter Kit layers alongside Agent 365 controls. Partner with the security team on Zero Trust for AI alignment and agent identity reviews before production deployment.
Microsoft COE & ATC Support
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Build, maintain, and refresh a library of enterprise-grade demos for the Advanced Technology Center (ATC) and customer-facing engagements, ensuring alignment with current offerings and Microsoft partner priorities.
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Contribute to COE governance frameworks covering Power Platform environment strategy, DLP policies, licensing models, agent registry standards, and low-code development standards.
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Develop reusable accelerators, templates, and reference architectures that increase delivery velocity, and contribute readiness scorecards and gap analysis frameworks for agent governance assessments.
Customer Engagement & Offerings
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Engage enterprise customers as a trusted technical advisor, leading solution workshops, architecture reviews, and technical deep-dives. Design end-to-end agentic solutions that integrate with enterprise systems via connectors and APIs.
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Provide presales support, solution architecture guidance, and technical depth for strategic opportunities, including scoping and pricing AI agent and automation engagements alongside the Director.
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Act as Customer Zero for new Power Platform and Copilot Studio capabilities, piloting and refining offerings before broad rollout, and developing go-to-market assets including working demos and competitive positioning materials.
Collaboration & Advocacy
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Partner with Microsoft and strategic partners to co-create solutions, and represent Softchoice/WWT at industry events and Microsoft partner programs.
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Serve as a technical bridge between GTM/product management and delivery, ensuring solutions are both sellable and deliverable.
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Contribute to the practice's external presence through blogs, conference sessions, webinars, and Microsoft community engagement.
What you will bring to the table:
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Deep, hands-on expertise in Microsoft Power Platform, including Power Apps, Power Automate, Power Pages, and Copilot Studio, with a track record of enterprise delivery.
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Strong developer foundation: proven ability to build custom connectors, work with REST/OData APIs, implement pro-code extensions (PCF components, plug-ins, Azure Functions), and integrate third-party systems.
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Demonstrated experience building low-code AI agents and automated workflows in Copilot Studio and Power Automate, including multi-turn conversation design and enterprise data connectors.
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Proven experience architecting and delivering complex Microsoft solutions for large enterprise customers. This is a required background, not preferred.
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At least 8 to 10 years of experience in a technical field with a strong Microsoft technology foundation. Bachelor's degree in a related field preferred.
Preferred / Nice to Have
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Experience with Microsoft Azure AI Foundry and how foundation models integrate into low-code agent experiences.
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Microsoft certifications in Power Platform (PL-200, PL-400, PL-600) and/or AI (AI-102, AI-900).
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Experience with Dataverse architecture, solution lifecycle management (ALM), and Power Platform pipelines.
Travel Requirements
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Up to 25% travel expected, including customer site visits, ATC engagements, and Microsoft partner events.
Compensation:
A reasonable estimate of the current base pay range for this position in California & Texas is $128,800 to $161,000 annually + 14% as target incentives.
A reasonable estimate of the current base pay range for this position in Florida is $122,360 to $152,950 annually + 14% as target incentives.
A reasonable estimate of the current base pay range for this position in New York City is $141,680 to $177,100 annually + 14% as target incentives.
Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:
- Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
- Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You’ll Love Working Here:
- The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- Flexibility: Plan your workdays in a way that suits you best
- Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
- Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
- Competitive Benefits: Benefit from competitive perks that start on day one
Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.
Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
Job Requisition ID: 7559
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