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Huntington National Bank

Platform Engineer 3

Posted 4 hours ago
5-10 years experience
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AI Summary

The Platform Engineer 3 designs strategic, tailored solutions to meet client requests and provides advanced level 3 and 4 server production support. They are responsible for identifying problems, documenting tickets, and acting as an informal leader for tactical technical issues.

Description

Summary:
The Platform Engineer 3s primary duties involves design work, specifically designing strategic and tailored solutions in order to meet a specific client request. This position frequently anticipates problems, analyzes ways to mitigate the risk, and provide advanced production support including accurate problem identification, ticket documentation and customer/vendor dialogue. 

Duties and Responsibilities:

  • Provides level 3 & 4 server production support including problem identification, ticket documentation and closure.
  • Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues.
  • Perform daily platform related administrative tasks as needed along with specifically designing strategic and tailored solutions in order to meet a specific client request.
  • Frequently anticipates problems and analyzes ways to mitigate the risk.
  • Dissects complex situations and refocuses on critical technology tasks.
  • Documents small-to medium-scale projects and delivers presentations with minimal supervision.
  • Is often consulted by peers and seen as the informal leader on tactical problems.
  • Maintains current professional and technical skills.
  • Keeps abreast of current and emerging technologies, how they integrate and drive value for Huntington.
  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelor's Degree
  • 5+ years of related experience in a platform engineering role
     

Preferred Qualifications:

  • High degree of technical expertise/professional mastery to recommend process improvements.
  • Solid organizational skills and think critically, beyond the runbook in function of intermediate level problem resolution
  • Proactive, consistent communication with the management team on systems/projects statuses and issues
  • Excellent grammar/spelling and typing skills, two years of experience on Office 365 products
  • Establish a high level of personal credibility and builds strong professional working relationships with customers


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Remote

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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