PIM Product Analyst

Position Purpose:

The PIM Product Analyst position plays a critical role in ensuring the integrity and accuracy of product information for business customers. This position is responsible for classifying products accurately, enriching SKUs with legitimate vendor data, and maintaining a consistent data model within the Product Information Management System. Through meticulous attention to detail and effective data management, the PIM Product Analyst ensures that eCommerce portals reflect accurate and standardized product information, aligning with company style guides and supporting seamless online sales initiatives.

Key Responsibilities:

• Lead the approval process for new product onboarding by rigorously evaluating and endorsing newly created products for release across all eCommerce channels, ensuring completeness and accuracy of data throughout the product lifecycle

• Drive product data enrichment initiatives by systematically enhancing existing data models, soliciting additional product information from vendors, and implementing improvements to meet evolving customer and business needs

• Proactively identify and address product data discrepancies, conducting thorough data cleansing activities to maintain high data integrity and support seamless eCommerce operations and customer interactions

• Conduct comprehensive data integrity audits as necessary, swiftly act on findings to resolve any processing issues, and maintain pristine data quality across the eCommerce product catalog.

• Collaborate with cross-functional teams and external stakeholders to gather necessary product information, utilizing strong interpersonal and communication skills to enhance the richness and usability of product data

• Maintain the accuracy and completeness of all product content within the Product Information Management (PIM) system, including key data fields, product descriptions, and images, to support robust online sales activities

• Continuously monitor product data for completeness and relevance, swiftly implementing new attributes and data models as needed to align with strategic eCommerce goals and changing market demands

• Maintain and update the Style Guide, Preferred Term List, and Decision Log, ensuring consistent data presentation across all platforms and aligning with corporate standards for product information accuracy

• Utilize advanced functions in Microsoft Excel/Google Sheets to efficiently manage, analyze, and present product data, leveraging tools such as pivot tables and VLOOKUPs to streamline data-driven decision making

Direct Manager Direct Reports:

• The PIM Product Analyst within the company's Product Data Operations team will report directly to the Enterprise PIM Manager. This position does not currently encompass any direct reports. The incumbent will be integral in maintaining product data integrity, ensuring data quality, and aligning data management processes with corporate standards, thereby contributing to the strategic objectives of the organization.

Travel Requirements:

• This role is primarily remote and does not involve routine travel. Periodic travel to corporate headquarters or other sites may be required to support collaboration, training, or critical project needs.

Physical Requirements:

• This role requires standard physical capabilities associated with an office-based work environment. As a PIM Product Analyst, you will primarily engage in tasks that are sedentary, involving extensive use of computers and other standard office equipment. This includes but is not limited to sitting for prolonged periods, utilizing a keyboard to enter data, analyzing product information on digital platforms, and consistently reviewing detailed documentation. Regular communication will be performed via video conferencing and phone calls; therefore, effective digital communication skills are essential.

• The position is remote, allowing for flexibility in choosing a conducive work environment and adjusting setups for personal comfort as needed. Reasonable accommodations can be made to support individuals with disabilities to perform the essential functions. This includes, but is not limited to, ergonomic furniture, specialized computer software, and other assistive technologies to ensure accessibility and productivity in alignment with ADA guidelines.

Working Conditions:

• The PIM Product Analyst position offers a primarily remote working environment, affording you the flexibility to manage work-life balance while delivering outstanding performance in your role. As an integral part of our team, you will experience a fast-paced, deadline-driven atmosphere where efficiency and attention to detail are paramount. The work environment is structured to promote collaboration and communication while enabling independent productivity. Working closely with the Enterprise PIM Manager and leveraging established processes and standards, you will ensure the integrity and enhancement of product data. This dynamic setting requires the ability to manage multiple tasks simultaneously and make impactful contributions that directly affect our eCommerce channels’ success.

Minimum Qualifications:

• Minimum of 2 years of professional experience in product information management, data analysis, or related field

• Prior experience with eCommerce platforms and product data management

• Advanced proficiency in Microsoft Excel or Google Sheets, including the use of filters, pivot tables, VLOOKUPs, and other advanced functions

• Proficient in Microsoft Word and PowerPoint for effective documentation and presentation creation

• Familiarity with Product Information Management (PIM) systems and processes

• Experience in performing data integrity audits and data cleansing activities

• Demonstrated strong interpersonal skills with the ability to communicate effectively with diverse groups both inside and outside the organization

• Strong organizational skills with the ability to manage multiple projects and prioritize tasks effectively, ensuring timely completion with attention to detail

• A proactive approach to problem-solving with a keen sense of urgency.

• Ability to adapt to new technologies and processes

• Familiarity with data normalization techniques and experience in maintaining style guides or terminology libraries is considered to be an asset

Preferred Qualifications:

• Demonstrated experience with advanced features and functionalities of leading Product Information Management (PIM) systems, such as Salsify, Inriver, Informatica, Stibo Systems, or similar platforms

• Strong proficiency in data analysis tools and methodologies, with the ability to extract and interpret complex datasets to drive decisions and outline trends in product data requirements

• Strong interpersonal and communication skills with a demonstrated ability to collaborate effectively with product, marketing, and engineering teams, along with external vendors

• Familiarity with emerging technologies and trends impacting eCommerce and data management, including AI and machine learning applications in data analysis

• Demonstrated experience in managing projects from inception to completion, utilizing project management methodologies to ensure timely delivery of objectives

• Experience in implementing quality assurance processes for product data to ensure compliance with industry standards and internal quality benchmarks

• A proactive approach to identifying opportunities for process optimization and implementing innovative solutions to enhance product data management

• In-depth understanding of eCommerce business models and the critical role of product data in enhancing consumer engagement and conversion rates

• Demonstrated ability to identify issues, develop solutions, and implement changes effectively to improve data accuracy and system efficiency

• Strong commitment to delivering superior customer service by ensuring high-quality product data that meets user needs and enhances the overall customer experience

• Experience in the pool, landscape or distribution industries, offering valuable insights into product lifecycle management tailored to sector-specific demands

Minimum Education:

• Bachelor’s degree in Business Administration, Information Systems, Data Management or a related field, or equivalent work experience.

Preferred Education:

• A bachelor's degree in Business Administration, Information Systems, or a related field is required, with an advanced degree strongly preferred to enhance analytical and strategic capabilities in managing product information systems.

Minimum Years Of Work Experience:

• A minimum of two years of experience in a product information management role, or a related field, is required for the PIM Product Analyst position.

Certifications:

• None specified

Preferred

• None specified

Competencies:

1. Effective Communication: Demonstrates strong interpersonal skills, enabling clear and concise communication with both internal and external stakeholders. Essential for coordinating product data requirements, addressing vendor queries, and ensuring alignment with eCommerce objectives.
2. Data Management Expertise: Proficient in managing and manipulating data using Microsoft Excel and Google Sheets, employing advanced functions like filters, pivot tables, and VLOOKUPs to ensure the accuracy and integrity of product content.
3. Organizational Skills: Exhibits exceptional organizational capabilities to manage and prioritize multiple tasks and initiatives. Essential for maintaining high standards of customer satisfaction and supporting the lifecycle management of product data.
4. Technical Acumen: Possesses a solid understanding of business software, including Microsoft Word and PowerPoint, to effectively document and communicate product data strategies and improvements.
5. Research Proficiency: Skilled in gathering and synthesizing information from various sources, such as manufacturer websites, to enrich product data accurately, thus supporting the decision-making process within the Digital Operations Team.
6. Attention to Detail: Displays a meticulous approach to reviewing, approving, and enriching product data, ensuring compliance with company standards and the accuracy of information essential for online sales.
7. Quality Assurance: Implements rigorous data integrity audits and maintains standards, such as the Style Guide and Preferred Term List, to ensure consistency and high quality in product information management.
8. Industry Knowledge: Leverages knowledge of business processes and products, particularly within the pool or distribution industry, to optimize product data management and support the eCommerce platform effectively.

      

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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.