Pharmacy Technician Associate Representative - CarepathRx - US Remote

The job profile for this position is Pharmacy Operations Representative, which is a Band 1 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Start Date: TBD

Schedule: In this role you'll work 7 days on and 7 days off from Wednesday to Wednesday working 11 hour shifts between the hours of 4p and 8a EST.

Overview:

The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.

Key Responsibilities:

• Monitor client coverage and assist pharmacists with order processing.

• Triage and manage high‑volume client calls.

• Provide basic technical support and coordinate with IT for advanced issues.

• Contact healthcare professionals to gather clinical or demographic information needed.

• Support workflow during downtime and help secure emergency shift coverage.

• Submit nightly shift reports.

Qualifications:

• High school diploma required, bachelor’s preferred.

• National pharmacy technician certification.

• 1+ year institutional and 1+ year retail pharmacy technician experience.

• Strong communication, customer service, and IT troubleshooting skills.

• Proficiency with MS Office and Google tools.

Why choose us:

• Benefits start on Day 1

• 18 days of PTO within a full calendar year

• 401(k)

• Career advancement opportunities

• Bonus eligibility through incentive plans

As part of Evernorth Health Services, this role supports CarepathRx within 
our Pharmacy and Care Delivery organization. Our team focuses on 
specialty pharmacy and infusion services in partnership with hospitals and 
health systems.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17 - 26 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.