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The case manager will maintain personal injury files from intake through resolution, including reporting claims and coordinating medical treatment updates. They are responsible for assembling demand packages, tracking deadlines, and ensuring consistent communication with clients and adjusters.
We're hiring a part-time, fully remote Personal Injury - Case Manager to keep injury files moving smoothly, client-ready, and deadline-safe. This role matters because steady follow-through helps clients feel supported, gives attorneys clean documentation, and protects time-sensitive dates.
Key responsibilities include maintaining PI files from intake through resolution; reporting claims and persistently following up with adjusters; coordinating treatment updates and spotting care gaps; requesting, tracking, and organizing medical records and itemized bills with consistent provider outreach; assembling demand packages (chronologies, specials, special damages summaries); supporting settlement tracking and disbursement paperwork; and calendaring critical deadlines (SOL, minors' tolling, government claims).
Required qualifications/skills:
- Bilingual Spanish (required)
- Prior personal injury case management experience
- Clio or MyCase (or similar CMS) proficiency
- Microsoft Office, Zoom, Slack
- Strong client-facing written/verbal communication
- Excellent calendar and deadline management
If you can keep details tight and clients informed from home, we'd like to hear from you-apply today.
You'll start by settling into your home workspace and setting priorities around core hours (Monday–Friday, 9 am–5 pm PT). The day typically blends quiet, focused time in your case management system with short Slack/Zoom touchpoints to confirm what's next and keep communication clear. You'll spend stretches organizing information so files are easy to understand at a glance, then shift to timely outreach and status checks when updates are needed. Before logging off, you'll make sure notes are current, tomorrow's follow-ups are queued, and nothing urgent is left hanging-so the next day begins with momentum, not catch-up.
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