Performance Manager

 Posted 3 months ago
     
5-10 years experience
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AI Summary

The Performance Manager will be responsible for managing and growing an assigned book of business by building strong client relationships, driving referrals and upsells, and ensuring dealerships maximize the value of Recall Masters’ solutions. This role requires acting as a trusted advisor to clients to be a key driver of retention and performance.

Performance Manager
Recall Masters | New York or New Jersey


At Recall Masters, we’re helping dealerships transform recall and service opportunities into stronger customer retention, better performance, and real revenue growth. We’re growing fast and looking for a Performance Manager who knows Fixed Ops, loves building relationships, and wants to make a measurable impact.


This role is perfect for someone who thrives in a high-accountability, high-support environment and knows how to turn client engagement into retention, growth, and long-term value.

We are currently seeking candidates located in New York or New Jersey.


What you’ll do:
Manage and grow an assigned book of business, build strong client relationships, drive referrals and upsells, and help dealerships get the most out of Recall Masters’ solutions. You’ll be a trusted advisor to your clients and a key driver of retention and performance.

What you bring:

  • Fixed Ops experience required
  • 5+ years in a B2B client-facing role
  • Strong consultative, relationship-building, and communication skills
  • Proven ability to retain, grow, and support client accounts
  • Salesforce experience is a plus

Why Recall Masters?

Because culture matters here. We’re serious about performance, but we also believe work should be engaging, collaborative, and meaningful. Our remote team stays connected through strong communication, shared goals, and a commitment to supporting one another.


You’ll work alongside smart, driven teammates who care about making a real impact in the automotive industry. If you’re looking for a place where your work matters and your contributions are valued, we’d love to hear from you.


Apply now and grow with Recall Masters.



Location

New York, New York (Remote)


Department

Client Success


Employment Type

Full-Time


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