People Systems & Automation Engineer

From empowering entrepreneurs to build successful businesses, to supporting their clients to arrange 'me time' moments, we're in the business of elevating people - helping them to thrive and feel fantastic. Lifting others up can be hard, heavy work, and we passionately believe that the sense of purpose and personal satisfaction this brings are worth it.

What started in Poland is now an international, cloud-based marketplace that's scaling rapidly. We bring independent business owners together with their customers on a product that connects creative communities and opens up worlds of opportunities.

For our providers, our products offer services for getting booked, paid, and building a loyal client base. For their clients, we're where they can find their favourite spots, discover new businesses and book appointments in an instant.

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.

The people you'll like to work with and things you'll enjoy impacting:
As an People System & Automation Engineer reporting to the Head of People Technology, your purpose will be to build the automations that free our People & Culture teams from admin and to own them end to end.

• Build integrations and workflows against live systems: BigQuery, Google Cloud, Apps Script, and our HR and hiring platform APIs
• Put Claude and Gemini into production workflows, with guardrails and a human checkpoint wherever judgement is needed
• Design configurable engines rather than one-off scripts — you'll be the one maintaining them
• Work with process owners across People & Culture to turn what they actually do into something buildable
• Track the hours and cost your work frees up, and report it

We've mapped over 200 processes. The principle behind every build: automate the admin, keep the judgement human. You'll be levelled and mentored inside our Product & Tech function, working alongside our existing engineer.

Requirements

Essentially, to ensure you succeed in this role you're going to need…

• Strong BigQuery and SQL skills you'll be tested on this early in the process
• Expert-level workflow automation: multi-step scenarios, branching, data stores, error handling and webhooks
• Practical experience putting LLMs into production with structured outputs, guardrails and human-in-the-loop design
• Discretion with sensitive data — pay, performance and candidate information, handled in line with GDPR
• At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.

It will also help you to have…

• Working code ability — JavaScript (Google Apps Script) and/or Python for the glue no-code can't reach
• Google Cloud experience (Firebase, AI Studio)
• Experience taking a non-technical team through a change in how they work, not just shipping the tool

Benefits

We're proudly distributed across the globe, with each market being remote-first.

Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.

Additional benefits that might differ depending on the location. You shall be provided with the benefits details during or after your first conversation with one of our TA Specialists.

How AI helps us find great people

Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way.

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.

Kindly submit your application and CV in English to ensure it is successfully reviewed.