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AI Summary
Support core HR operations by managing employee lifecycle processes from onboarding to offboarding and resolving queries via ticketing systems. Partner with payroll, benefits, and HRIS teams to ensure accurate data processing and compliance with labor regulations.
Company Description
Vialto is a market leader in Global Mobility Services. Our purpose is to “Connect the World.” We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto is about getting the chance to be part of a global and dynamic team. Globally, Vialto has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.
Job Description
In this role, you will support core HR operations and provide a consistent, reliable experience for employees. You’ll work closely with the People Operations team to help deliver key HR processes and services, ensuring a smooth experience for employees
Main Tasks
- Ensure timely responses to employee queries through our ticketing system (PeopleDoc) case solving system - Workday Help
- Support employee lifecycle processes, from onboarding to offboarding, and manage a set of defined operational tasks within HR Operations globally.
- Partner with the payroll team to resolve payroll-related queries and ensure all changes are processed accurately and on time
- Escalate benefits-related queries to the Benefits team to ensure proper administration
- Work closely with the HRIS team, escalating system issues promptly
- Support implementation of HR policies and procedures
- Provide guidance on HR policies (e.g., maternity, paternity, sick leave, among others) to employees
- Maintain employee records in compliance with legal requirements and labor regulations
- Support HR operational audits by reviewing data, identifying gaps, and helping ensure compliance across processes.
- Support ad hoc projects and identify opportunities for process improvements and automation within People Operations
Qualifications & Skills
- Bachelor's degree
- 1–2 years of experience in HR Operations / People Operations
- Advanced English is required; Portuguese is a plus
- Experience with Workday is desirable
- Experience working with HR helpdesk/service desk models
- Strong analytical and problem-solving skills
Additional Information
This is a full-time and permanent role.
100% remote and based in Argentina
We are an equal opportunity employer that does not discriminate based on any legally protected status. Please note, AI is used as part of the application process.
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