Payer Proifile Administrator

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

The pay range for this position is $24.84-$32.29 an hour; It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

SUMMARY OF RESPONSIBILITY:

This role requires initiative and the ability to work in a fast-paced, diverse, and dynamic environment. The Payer Profile Administrator will manage the company Payer Profiles within operating system, update fee schedules, and audit payer documentation for compliance. This position will act as the support for escalated issues, researching accounts receivable/collection efforts for resolution.

Essential Functions:

• Manage Payer Profiles in Operating System to ensure Payer information, Payer Requirements, and Fee schedule are in alignment according to contracts.
• Partner with leadership and Contract Management to develop Payer strategies.
• Investigate Payer concerns brought by Operations and Billing to ensure Payer Profile is accurate as well as make appropriate changes.
• Resolve discrepancies in partnership with Contracting and/or the payer when they are not managing to the contract.
• Accountable to make decisions on Payer Profile set-up that affect how revenue is booked in the operating system based on knowledge and understanding of documentation and medical coding.
• Maintain insurance Fee Schedules in Operating System
• Interpret insurer documentation requirements to ensure accuracy for bookmarking of prefill forms.
• Research and resolve escalated and complex payer issues in partnership with Accounts Receivable/Collections as well as provide strategies.
• Develop and Distribute payer communications on new policy and changes to policies across the organization.
• Responsible for reviewing Payer websites for changes and updating as appropriate that may affect the current payer profile information and configuration to ensure accuracy and operations.
• Complete routine file audits for payer documentation compliance.

QUALIFICATIONS AND COMPETENCIES:

• 5-10 years working with insurers in various capacities such as but not limited to: pursuing and obtaining prior authorization for procedures or services provided, billing or collections.
• Bachelor degree or applicable work experience
• Data entry in Operating system, WORD, Excel
• Sound communication abilities
• Ability to set priorities and work under pressure

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.