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Analyte Health

Patient Services Representative (SF/TMU)

Posted 25 days ago
$6 per hour
2-5 years experience
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AI Summary

The Patient Services Representative will provide empathetic support to clients and build brand advocacy for Analyte Health. They are responsible for proactively identifying and escalating issues to ensure a positive patient experience.

We are actively seeking a Patient Services Representative professional that is a certified medical assistant that has an empathetic demeanor and positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can confidently build brand advocacy, deliver empathy, and assist our clients with whatever they may need.


If this sounds like you, Analyte Health may be ideal for you! We are 100 percent committed to taking care of business and our clients, so if you are too, please consider joining the team!


SKILLS and REQUIREMENTS:

  • Must have a College Degree
  • Must be professional, ethical, and have a patient-centric attitude
  • Must be results oriented and pay strong attention to detail
  • Must be well organized and computer literate
  • Must have at least 2 years of contact center experience
  • Must be a true team player with great communication skills
  • Must be able to advocate our brands well
  • English speaker, Bilingual is a plus!
  • Ability to maintain excellence attendance
  • Must be flexible as our work schedules vary!
  • Experience supporting subscription based products or services
  • Proactively identifies and escalates issues to support the patient experience and brand


BENEFITS:

  • Hourly base pay, $6 USD with a progressive raise structure
  • Weekly Pay 
  • Work From Home (No Commuting Required)
  • Paid Training
  • Paid meal break
  • Company-Issued Workstations and Equipment


POTENTIAL SCHEDULE

  • Flexible Schedules

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