Patient Access Assoc - RRC, Evenings

 Posted a day ago
     
2-5 years experience
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AI Summary

Acts as a call center agent to handle patient registration and ensure accurate demographic and insurance data. Responsible for calculating patient financial obligations and processing payments across various healthcare service lines.

Overview

Experience the advantages of real career change  

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 

 

Responsibilities

Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

Qualifications

Education
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year exp in one of the following: Required
  • Healthcare Revenue Cycle Required or
  • Clinical role Required or
  • Related clerical accounting/finance/retail/customer service Required
  • 3 years of healthcare Revenue Cycle/Call Center experience Preferred
  • Prior Epic experience Preferred
Licenses and Certifications
  • None Required
  • Certification with Healthcare Financial Management Association Preferred or
  • Certified Revenue Cycle Representative Preferred

Business Unit : Company Name

Piedmont Healthcare Corporate

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