Parts Specialist (PRA)
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AI Summary
Remote Type:
You belong at a company that treats you like an Owner!
Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.
Join a team that takes care of you. Here are some ways we do that:
Competitive Pay and Performance-Based Bonuses
Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
401(k)
Training and Tuition Reimbursement
Work/Life Balance
Paid Holidays and Time Off
Health and Wellness Benefits
Tool Benefits, PPE/Uniforms, Safety Boot Program
Life and Short Term Disability paid for by company
How You’ll Make a Difference
You’ll be the steady hand behind the scenes, helping customers and teammates get the right parts, right when they need them. Your attention to detail and commitment to service will keep operations running smoothly and build trust with every interaction.
What You’ll Do
Support customers and teammates with accurate, timely parts research, quotes, and order processing
Investigate and resolve parts discrepancies to keep orders, shipments, and deliveries on track
Maintain clear, organized records while entering data across systems with precision
Handle inbound calls and use digital tools, manuals, and resources to find the right solutions
What You’ll Bring
Experience working with parts (automotive, construction, or material handling), with the ability to understand customer needs and find the right solution
A strong customer-first mindset, balancing priorities between customers and internal technicians with a sense of urgency
Sharp attention to detail and comfort learning and working across multiple systems and data
Clear communication skills and experience in customer service or call center environments
Why You’ll Love Working With Us
You’ll be part of a team that looks out for each other and takes pride in doing things right
Your work will matter—helping customers stay up and running every day
We value hard work, honesty, and people who are ready to grow with us
Job Details
Pay Type:
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