This is a remote position.
PERMANENT AU DAYSHIFT, REMOTE/WFH PHILIPPINES
Position Title: Parts & Inventory Coordinator
Employment Type: Part-time 20 hours per week (Will transition to full time based on performance)
Schedule: 9:00am WA Time
VA RATE: $9
Position Overview
Our client is looking for a detail-oriented and organised Parts & Inventory Coordinator to
provide remote support to the onshore parts team. The role will primarily focus on maintaining accurate parts and inventory information, updating and monitoring purchase and sales orders in NetSuite, following up on outstanding information, monitoring
stock levels and helping the team stay on top of parts availability and delivery timeframes.
The successful candidate will be proactive, comfortable working with data and systems, and confident following up with different team members to ensure information is accurate and up to date.
KEY RESPONSIBILITIES:
NetSuite & Order Management
• Update NetSuite with accurate PO ETAs based on supplier confirmations, shipment details and other reliable information.
• Update Sales Orders with backorders and relevant parts information.
• Add and link Purchase Orders to Sales Orders where required.
• Maintain accurate and up-to-date parts and order records.
• Identify and correct duplicate records and inconsistent part names or descriptions.
• Assist with basic NetSuite quotes and parts-related customer enquiries.
Parts & Inventory Coordination
• Monitor parts availability and stock levels across branches.
• Identify parts that may need to be transferred between branches and flag these to the relevant team member.
• Prepare lists of parts that may need to be ordered based on stock levels and average lead times.
• Monitor parts on order and expected delivery dates.
• Assist with inventory-related projects as required.
• Eventually assist with running and checking inventory cycle counts.
Parts Team Support & Follow-Up
• Follow up with the parts team for missing information required to update NetSuite and other records.
• Monitor OneDrive for relevant parts and order information.
• Follow up on documents or details that have not yet been provided.
• Flag discrepancies, delays or potential issues, such as parts that are unlikely to arrive in time to meet requirements.
• Keep the relevant team members informed of changes, delays and outstanding actions.
Inventory Reporting
• Provide quick parts and inventory updates when requested.
• Prepare reports such as:
o Quantity on hand by branch
o Total stock quantities
o Parts currently on order
o Expected delivery dates/ETAs
• Provide accurate information to support purchasing and inventory decisions.
General Parts & Administrative Support
• Maintain accurate and organised records across NetSuite and other systems.
• Assist with basic customer service queries received through the parts email.
• Support the parts team with administrative and inventory-related tasks.
• Assist with other parts, inventory or system projects as requested.
Key Requirements
• Previous experience in parts coordination, inventory administration, purchasing, order
processing, logistics administration or a similar role.
• Experience working with ERP, inventory management or order management systems.
• Strong attention to detail and accuracy when working with part numbers, quantities, orders and inventory data.
• Strong follow-up skills and the ability to proactively chase missing information.
• Ability to identify discrepancies, delays and information that does not line up.
• Strong organisational and administrative skills.
• Proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal English communication skills.
• Ability to work independently and manage multiple tasks and priorities.
Preferred Skills & Experience
• Previous experience using NetSuite.
• Experience in the heavy equipment, mining, construction, automotive, industrial or machinery industries.
• Experience working with parts, equipment or technical products.
• Experience managing purchase orders, sales orders and backorders.
• Experience with inventory across multiple branches or locations.
• Experience with stock transfers and cycle counts.
• Experience preparing inventory or parts reports.
• Experience working with OneDrive or similar document management systems.
• Previous experience supporting an Australian business.