Partnerships Manager

 Posted 2 days ago
  
 Poland
  
2-5 years experience
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AI Summary

Onboard PSP companies onto processing channels and manage the technical and commercial setup of partner integrations. Oversee a portfolio of merchant accounts, managing risk registers, financial conditions, and settlement resolutions.

Your Mission

  • Onboard PSP companies onto processing channels brought in by the business development team — from first contact through to live transactions

  • Build and maintain integrations with new and existing partners, ensuring a smooth technical and commercial setup

  • Own a portfolio of merchant accounts across multiple partner channels — track performance, flag risks, and lead resolution

  • Maintain and update a risk register for active partners, staying ahead of compliance, IPS, and acquirer requirements

  • Run the merchant account dashboard: volume limits, transactional data, status, and history — always current

  • Review and renegotiate financial conditions, including processing rates, settlements, rolling reserves, and deposits

  • Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close

  • Resolve settlement delays and debt issues with partners directly

  • Identify opportunities to scale capacity and increase efficiency within existing solutions

What Makes You a Great Fit

  • 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company

  • Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks

  • Hands-on experience working with merchant accounts and PSP relationships — you know how the ecosystem works

  • Comfortable working with dashboards and data — Excel at an intermediate level minimum; bonus points for experience with BI or operational tools

  • Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions — not just status updates

  • Strong written and verbal communication — clear, structured, professional; able to work with international partners and internal stakeholders across functions

  • Resilient in ambiguity: able to prioritize in a fast-paced environment where processes evolve, and priorities shift

  • Fluent Russian and strong English

Why You'll Love It Here

 
  • Meaningful Impact: a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space!

  • Career Development: we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us.

  • A Passionate Team: work side-by-side with talented, driven people who genuinely care about what they do.

  • Competitive Compensation: matched to your skills, expertise, and impact, with transparent annual performance reviews.

  • Remote Work: full flexibility to work remotely from wherever you do your best work.

  • Paid Time Off: 20 days of vacation per year, bank holidays, and sick leave.

  • Private Health Insurance: annual budget of €1,000 for your personal premium medical coverage.

  • Learning & Development to Help You Work Smarter: conferences, courses, and professional growth, plus a budget for AI tools.

  • Coworking Support: dedicated budget for a productive workspace beyond home.

  • Well-Being Allowance: to spend on hobbies and whatever helps you stay energized and at your best.

  • Unique FYST Perks: an “Adopt a Pet” day and a Birthday off.

     

Curious about our team, our values, and the unique ways we celebrate wins? Take a look here: https://fyst.com/culture

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