Overview

Partner Solution Engineer (GSI focused)

Location: India | Work Model: Remote

What You Will Be Doing

Your role responsibilities? Here's what you'll do.

• Drive execution of technical integration efforts with partners (ISVs, GSIs, hyperscalers), ensuring alignment to defined requirements while maintaining visibility into partner architectures, product roadmaps, and technical priorities.
• Deliver partner technical enablement including training, documentation, and architecture guidance to support partner onboarding and readiness for integrating and positioning Hyland solutions.
• Partner with Partner Sales Managers to ensure technical readiness for co-sell opportunities, translating integrations into clear and compelling technical value propositions.
• Act as a senior individual contributor liaison between partner technical teams and Hyland Product Engineering and Solutions, tracking and escalating technical blockers impacting integration or partner success.
• Support solution validation, technical discovery, and customer architecture discussions to drive effective go-to-market execution.
• Contribute to improving documentation and reusable technical assets, scaling repeatable integration patterns through documented guidance and shared resources.

Role Essentials

What you'll need to be successful in this role:

• 5–7 years of experience in technical partnerships, solution engineering, integrations, or related roles.
• Strong understanding of APIs, cloud platforms, and integration patterns.
• Experience working collaboratively with product and engineering teams to translate partner requirements into actionable technical work.
• Ability to manage multiple integrations or partner initiatives simultaneously in a fast-paced, evolving environment.
• Strong communication skills across technical and non-technical audiences, with comfort operating in a cross-functional, matrixed environment.

What We'd Like to See

Preferred skills that will set you apart:

• Experience working with ISVs, GSIs, or hyperscalers in a partnership or alliance capacity.
• Familiarity with enterprise software ecosystems and go-to-market co-sell motions.
• Ability to translate complex technical integrations into clear, audience-appropriate business value propositions.
• Experience contributing to technical documentation, architecture guidance, and reusable integration assets.
• Demonstrated ability to identify, escalate, and resolve technical blockers impacting partner or integration success.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

© Hyland. All rights reserved.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Responsibilities

• Act as the technical point of contact on standard customer engagements
• Coordinate customer pre-sales meetings and determine technical requirements
• Create a demonstration of the solution strategy, applying basic OnBase and best practice knowledge
• Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
• Coordinate meeting with Global Services to transition key information; remain actively involved in process to ensure seamless transfer of customer
• Compose internal documentation that fully reflects all activity related to the solution strategy
• Provide technical responses for Request for Proposals (RFPs)
• Consistently provide input on how to improve internal efficiencies; grow knowledge and be aware of best practices and market trends
• Participate in trade shows, conferences and events

Basic Qualifications

• Bachelor�s degree in related field, such as Management Information Systems or Computer Science; Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
• Technical Sales experience with healthcare imaging
• Understanding of the healthcare IT landscape
• Proven experience with PACSGEAR solutions
• Strong understanding of DICOM, XDS, HL7, VNA
• Knowledge of general software implementation methodologies
• Able to thrive in a fast paced, deadline driven environment
• Self-directed with the ability to manage projects to completion
• Good collaboration skills, applied successfully within team as well as with other areas
• Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
• Driven to learn and stay current professionally
• Up to 60% travel time required