Part-Time Administrative & Customer Service Coordinator

 Posted 2 hours ago
     
2-5 years experience
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AI Summary

The coordinator will handle incoming calls, schedule service appointments, and maintain customer records. They will also assist with invoicing, technician coordination, and support marketing and customer retention efforts.
TruBlue Ally of South Savannah
TruBlue Ally of South Savannah is a veteran-owned home services company providing premium handyman, home maintenance, and home improvement services throughout the South Savannah area. As a newly launched business, we are looking for a highly organized, customer-focused Administrative & Customer Service Coordinator to help support our growing operation.
This is a remote, work-from-home position that will begin on a part-time basis, with the opportunity to quickly grow into a full-time role as the business expands. We are looking for someone who wants more than just a job—we want someone who is excited about helping build a local business from the ground up and becoming a key part of its success.

What You'll Do
  • Answer incoming calls and respond to customer inquiries
  • Schedule estimates, appointments, and service calls
  • Follow up with prospective customers and leads
  • Maintain customer records within company software systems
  • Coordinate technician schedules and job assignments
  • Assist with invoicing, payment collection, and administrative tasks
  • Help support marketing initiatives, customer retention efforts, and community outreach
  • Ensure customers receive a professional and positive experience from their first interaction through project completion
Who You Are
  • Friendly, professional, and customer-service oriented
  • Organized with strong attention to detail
  • Comfortable working independently from a home office
  • Excellent phone, email, and communication skills
  • Proficient with computers, Microsoft Office, and web-based software
  • Able to manage multiple priorities and stay organized in a fast-paced environment
  • Self-motivated and dependable
  • Previous experience in customer service, administration, scheduling, office management, or call center support is preferred
  • Experience in home services, construction, property management, or small business operations is a plus
Position Details
  • Remote / Work-from-Home
  • Part-Time to Start (approximately 15–25 hours per week)
  • Flexible scheduling
  • Hours expected to increase as business growth demands
  • Opportunity for advancement into a full-time leadership or office management role
What You'll Get
  • Competitive hourly compensation
  • Flexible work schedule
  • Work from the comfort of your home
  • Direct collaboration with business ownership
  • Opportunity to help build and shape a growing veteran-owned company
  • Professional development and advancement opportunities as the business expands
  • A supportive culture built on trust, integrity, and exceptional customer service
At TruBlue Ally of South Savannah, our mission is to make homes safer and lives easier. We're building a company founded on professionalism, compassion, and quality service. If you're looking for an opportunity where your contributions truly matter and where you can grow alongside a new business, we'd love to hear from you.
 

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