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Develop and maintain integrations between Oracle Retail systems and other applications, including interface code, APIs, batch processes, and data workflows. Administer and tune WebLogic and middleware platforms, support production incidents, maintain HA/DR readiness, and collaborate on testing, deployments, migrations, and technical documentation.
This is a remote position.
Integration Development
• Design, develop and maintain integrations between Oracle RMS/RPM/ReSA/ReIM and internal and external systems, using batch, message-based (RIB/JMS/AQ), MFT and API (REST/SOAP) patterns
• Develop and enhance interface-related Oracle objects (PL/SQL packages, procedures, triggers, views) and server scripts (Shell, Python, SQL*Loader)
• Perform impact analysis before changing production interfaces or data structures
• Contribute to data pipelines and workflow orchestration (e.g., Argo Workflows) for cross-system data flows
• Produce technical design documents, interface specifications and runbooks
Middleware Platform & WebLogic Operations
• Deploy, configure and maintain WebLogic domains and clusters in high-availability (HA) and
disaster-recovery (DR) configurations, ensuring installations meet standards and technical specifications
• Tune JVM, thread pools, JDBC data sources and JMS resources for high-throughput retail transactions
• Monitor middleware and application health using tools such as Dynatrace, Grafana, NMON or open-source equivalents, and act on alerts before they affect stores
• Support ORDS-based REST APIs, including connection-pool, authentication, availability and performance troubleshooting
• Work with Infrastructure on load balancing and edge components (F5, ALB/NLB, WAF, DNS) and on identity integration (OID/OAM, LDAP, PAM)
• Perform scheduled maintenance, patching and security compliance activities, following the existing change management process
• Automate application deployments, housekeeping and routine operations using Shell, Ansible and OCI CLI
• Help design DR strategies and plan and execute failover tests to confirm RTO/RPO targets
Production Support (L2/L3)
• Trace and troubleshoot integration failures end to end across source applications, Oracle RIB/JMS/AQ, batch processes, APIs and Oracle Retail target tables; reconcile message status with actual business data
• Monitor and recover failed or stuck RIB messages, adapters, queues and batch jobs, using controlled retry, replay and restart procedures that prevent duplicate or missing transactions
• Investigate Oracle Retail batch dependencies and failures using Automic/UC4, application logs, restart tables, file processing status and database evidence
• Lead root-cause analysis (RCA) for critical incidents and put preventive measures in place
Delivery & Collaboration
• Participate in Retail system migration and modernization initiatives, including cloud re-platforming and database migration
• Work with QA on testing (SIT/UAT) and with DevOps on CI/CD pipelines and deployments
• Collaborate with Development, Operations, Infrastructure and Business teams across the application lifecycle
• Run knowledge-transfer sessions and provide technical clarification to the team and offshore partners
Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology or a related field, or equivalent work experience
• 5–8 years in Oracle development, application support or DevOps, preferably in retail or another high-volume business
• Strong PL/SQL and SQL skills, including SQL tuning and performance troubleshooting
• Hands-on experience with Oracle Middleware (WebLogic / Fusion Middleware), including administration and performance tuning
• Hands-on integration experience with Oracle RIB, SOA Suite, OSB, JMS/AQ or equivalent
• Solid understanding of integration patterns (pub/sub, file-based, REST/SOAP APIs) and data formats (XML, JSON, CSV)
• Strong Linux/Unix skills with Shell scripting; Python is a plus
• Experience with monitoring and diagnostic tools (e.g., Dynatrace, Grafana, NMON)
• Strong analytical thinking and the ability to handle production issues calmly under pressure
• Good English communication skills for working with teams and stakeholders
Preferred
• Experience with Oracle Retail (RMS, RPM, ReSA, ReIM, RWMS, SIM) and batch scheduling with Automic/UC4
• Familiarity with Oracle identity and transfer components (OID, OAM, MFT)
• Experience integrating with POS, e-Commerce platforms (e.g., Magento) or WMS
• Domain knowledge in retail, supply chain, commercial, finance or payment processing
• Knowledge of F5 load balancing, ALB/NLB, WAF, DNS, LDAP, PAM and NIS
• Experience designing or testing HA/DR setups against RTO/RPO targets
• Familiarity with cloud platforms (Tencent Cloud, OCI), containers/orchestration (Kubernetes, Argo) and automation tools (Ansible)
• Experience with PostgreSQL or database migration projects
• Experience working with offshore or vendor teams
• Oracle WebLogic certification (OCP/OCM)
• Good command of Thai
At SmartOSC, we offer the best to your values:
Attractive salary package.
Contract duration: 12 months
Working model: Remote global
Work closely with teams in Thailand and Vietnam
Follow Thailand / Vietnam business hours
Full-time project engagement with expected availability during business hours when support or meetings are required
Open to candidates who can work effectively in a remote and cross-country collaboration environment
Working in one of the largest e-commerce agencies in Southeast Asia – Professional English environment.
Professional and international English-speaking environment
Opportunity to build high-level and valuable connections
Potential onsite opportunities/ business travel in Thailand or Vietnam
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