The Operations Analyst is responsible for maintaining data integrity, updating reports, and monitoring business performance within the TMS and USPS portal. They provide data-driven insights to leadership and proactively manage service failures to ensure operational goals are met.
This is a remote position.
As an Operations Analyst, you will play a crucial role in keeping reports up-to-date and maintaining the data integrity of the account. In this role, your key responsibilities will include proactively disputing service failures, finding data trends and patterns, and maintaining accurate records within our TMS and USPS Portal. Your primary responsibility is to provide insights to help leadership make data-driven decisions, monitor business performance, and ensure Client operational goals are met.
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