Operations Analyst

Localpayment is a fintech company specializing in local and cross-border payment solutions for emerging markets. Our platform enables global companies to accept payments in local currencies through native methods in each country, facilitating their international expansion.

In 2024, Localpayment entered into a strategic partnership with Aleph Group, a global technology and digital media company. This collaboration enhances our capabilities and reach, combining robust payment infrastructure with a broader digital ecosystem.

We are looking for an Operations Analyst to support and optimize our day-to-day payment operations across multiple markets. This role will be key in ensuring smooth transaction flows, monitoring performance, resolving operational issues, and driving continuous improvements in our fintech infrastructure.

• Bachelor’s degree in Business, Finance, Economics, Engineering, or related field.

• 2–4 years of experience in operations within the Fintech environment.

• Strong analytical skills with the ability to interpret large datasets.

• Advanced Excel skills.

• Detail-oriented mindset with strong organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong communication skills and ability to work cross-functionally.

• Fluent English (written and spoken).

• Monitor daily payment operations (payins/payouts) to ensure accuracy and performance across markets.

• Analyze transaction data to detect issues, anomalies, or optimization opportunities.

• Coordinate with internal teams (Product, IT, Finance, Compliance, Reconciliation) and external partners to resolve operational incidents.

• Track KPIs such as approval rates, processing times, reconciliation gaps, and operational SLAs.

• Support reconciliation processes between merchants, partners, and internal systems.

• Prepare operational reports and dashboards for leadership and stakeholders.

• Identify and propose process improvements to enhance efficiency and scalability.