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The operator provides technical support to customers, including installation, calibration, and ongoing maintenance of water treatment systems. They are also responsible for troubleshooting service challenges and assisting with customer training.
Job Characteristics: Responsible for providing technical support to current customers. Able to troubleshoot a resolve basic service support challenges. Demonstrates the ability to work in a safety focused environment. Able to provide more technical service support: installation, calibration and ongoing maintenance. Developing an understanding of business, products/services, & account needs. Assists with training customers.
Education/Work Experience: Secondary Diploma or equivalent required and 1-3 years experience in industrial/mechanical environment. Water treatment experience preferred - OR - Technical Degree with 0-2 years experience.
Independence level/Reports to: Increased independence
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