Onboarding Assistant (Banking & PSP)

About the Client
Our client is an international fintech company operating in the payments and PSP infrastructure space. The company supports businesses with banking and payment system onboarding, including cases involving enhanced compliance requirements. The team is expanding its onboarding operations function to ensure smooth and well-structured documentation processes.

Role Overview
We are looking for a detail-oriented Junior Onboarding Specialist to support banking and PSP onboarding processes. You will assist in preparing, reviewing, and organizing documentation required by banks and compliance teams. The role involves structured document work, coordination with internal teams, and gaining practical knowledge of how banking onboarding works in real cases.

This is an entry-level to early-career position with strong learning potential in fintech compliance and operations.

Key Responsibilities

• Support clients in collecting and organizing required onboarding documents

• Assist in reviewing documentation based on bank and compliance checklists

• Edit and format documents to meet submission standards

• Prepare template-based letters and confirmations when needed

• Perform basic pre-submission checks under team guidance

• Communicate with internal teams regarding documentation updates

• Use AI tools and document editors to improve efficiency

Requirements

• Experience in compliance, legal support, operations, or other document-heavy roles

• Good knowledge of Word / Google Docs, Excel / Google Sheets, and PDF editors

• Strong attention to detail and willingness to work extensively with documentation

• Ability to understand structured requirements and follow checklists

• Comfortable using AI tools such as ChatGPT for document support

Key Soft Skills

• Structured and organized approach to work

• Strong attention to detail

• Persistence in driving processes to completion

• Willingness to learn compliance and banking processes

• Clear and professional communication

What We Offer

• Entry into the fintech and payments industry

• Hands-on experience with real banking onboarding cases

• Training in compliance and documentation processes

• Supportive and collaborative team environment

• Opportunity for professional growth within operations