On-Call PRN Clinical Supervisor - Response Services

How You Will Help:

We’re looking for a mental health on-call PRN clinical supervisor with a background in delivering crisis mental health services. You will manage direct patient services using innovative technology while also ensuring adherence to the highest quality service delivery of your team of direct reports.

Responsibilities:

On-Call PRN Clinical Supervisors must demonstrate the ability to:

80% - Manage risk by developing and overseeing emergency and crisis support processes:  

• Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases. 
• Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis
• Be available to cover Response Services for staff performing a suicide assessment 
• Identify areas for workflow improvement and work collaboratively to improve service delivery. 
  
  

20% - Ensure adherence to the highest quality service delivery:

• Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals
• Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process. 
• Monitor communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients. 
• Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift. 

This position requires on-call coverage that can include weekdays, weekends and holidays. 

The hours for this position are between 9am - 8pm ET. Shifts include 9am-2:30pm, 2:30pm-8pm, 9am-5pm, and/or 9am-8pm depending on need. 

About You:

• You have at least a Master’s degree in psychology, nursing, social work, or related field
• You have an independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT) 
• You have 5+ years of behavioral health experience
• You have experience with adolescents (preferred) 
• You are professional and organized in both written and verbal communication
• You can build rapport easily and provide support virtually with individuals who are experiencing mental health challenges. 
• You are passionate about using technology and innovation to improve access to behavioral health services
• You have strong insight and judgment, and the ability to make quick and clinically accurate decisions for best practice
• Strong organizational and technological proficiency, including the ability to simultaneously navigate multiple applications, document in real time, and maintain clinical focus while conducting suicide risk assessments.

On-Call PRN Clinical Supervisors are expected to cover at least 2 holidays per year and 2 weekend shifts a month. 

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

As a HIPAA compliant organization

All team members shall:

1. Act in accordance with NeuroFlow’s Information Security Policies.
2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
3. Report security events or other risks to the organization
4. Execute organizational security processes or activities
5. Perform security responsibilities that defined and communicated for their role
6. Be responsible for their actions regarding the security of organization