The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the
telecommuting arrangement at any time.
Looking for a fulfilling career working for an agency that is making positive changes in the community?
Interested in working with a highly motivated team of professionals? A job that qualifies for the federal
public service student loan forgiveness (PSLF) program?
The Office for Children with Special Health Care Needs is seeking a Nurse Manager for Clinical Services in the
East Region. The Office for Children with Special Health Care Needs provides comprehensive services for
children and youth with special health care needs through newborn hearing screening, early intervention,
pediatric specialty clinics, care coordination, case management, therapy services, and family support. The
Office for Children with Special Health Care Needs collaborates with community stakeholders across the
Commonwealth to ensure comprehensive service delivery.
The Nurse Manager administers the Nursing Services Program for children with special health care needs.
Oversees and coordinates a regional team of Nurse Program Administrators and other health professionals to
provide direct clinical services and indirect case management and care coordination while maintaining quality
assurance of clinical practices for children with special health care needs and children with medical
complexity.
The Cabinet for Health and Family Services (CHFS) does not discriminate on the basis of race, color, religion,
sex, national origin, sexual orientation or gender identity, ancestry, age, disability, political affiliation,
genetic information, or veteran status in accordance with state and federal laws.
Job duties include but are not limited to:
- Supervises and evaluates operations and services provided at specified regional offices across the state.
Monitors and provides guidance as needed in relation to caseloads, patient acuity, clinic schedule coverage,
and collaboration between clinic office locations. Monitors budget and approve expenditure requests. Travels
to regional offices to provide training and support for clinic operations.
- Responsible for quality assurance and program audits of direct clinical care and indirect case
management and care coordination. Prepares and monitors reports related to utilization review and outcome data
specific to Clinic Programs and OCSHCN initiatives. Conducts and/or coordinates training and professional
development specific to the identified quality assurance measures.
- Conducts and coordinates training and technical assistance for staff. Collaborates with the other nursing
leadership to review, write, update, and develop clinical and agency processes in alignment with agency
procedures and state regulation and in compliance with the various grant requirements. Responsible for staff
development to meet certification requirements.
- Prepares annual Performance Evaluations of supervisors and conducts quarterly coaching sessions, if needed,
to ensure fair and equitable treatment of all employees. Initiates and follows up on any disciplinary
actions and performance improvement plans and follows personnel guidelines. Assists supervisors with defining
goals and tasks to meet quality improvement initiatives.
- Interviews and recruits for open positions in accordance with the hiring process, for assigned region.
Orients new Nurse Program Administrators and promotes ongoing training for all staff as assigned. Facilitates
communication between community partners regarding referrals and student internships.
- Participates in the Eligibility Committee, monitors compliance with provider contracts; Facilitates
Referrals. Conducts outreach activities, participates in agency wide committees, work groups, and special
projects.
- Performs other duties as assigned.
Preferred skills include but are not limited to:
- Highly self-motivated with the ability to work under pressure.
- Demonstrates flexibility and critical thinking.
- Ability to multi-task and delegate.
- Strong verbal and written communication skills, time management and organizational skills are necessary.
- Experience in performance and operations management
- Proficiency in Microsoft Office
CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or
https://www.e-verify.gov/.
— Sarah J.
·
Marketing Manager
★★★★★
Verified
