Norwegian Speaking Jobs In Bulgaria - Work In Sofia, Bulgaria

Norwegian Speaking Jobs In Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting top multilingual talent with outstanding career opportunities across the continent. With a proven track record of placing candidates in rewarding roles throughout the customer support services industry and beyond, we pride ourselves on delivering a seamless, end-to-end recruitment experience. At Mercier Consultancy Group, our candidates are not just placements — they are long-term career partners.

Job Overview

We are actively seeking motivated and customer-focused Norwegian-speaking professionals to fill our Norwegian Speaking Jobs In Bulgaria position in Bulgaria, based on-site in the vibrant capital city of Sofia. This exciting opportunity within the Customer Support Services industry places you at the heart of a dynamic, multilingual work environment where your Norwegian language skills will be valued and rewarded every single day. Whether you are looking for your first international role or seeking to advance your career in customer support services, this Norwegian-speaking jobs opportunity in Bulgaria offers the perfect platform for professional growth and personal development.

Key Responsibilities

• Deliver exceptional customer support to Norwegian-speaking clients via telephone, email, and live chat channels in a timely and professional manner
• Accurately identify customer needs, troubleshoot issues, and provide effective, solution-oriented responses in line with company service standards
• Maintain comprehensive and up-to-date records of all customer interactions using internal CRM and ticketing systems
• Escalate complex or unresolved customer queries to the appropriate department or senior team member, ensuring a smooth and satisfactory resolution
• Collaborate closely with cross-functional teams to continuously improve service quality and overall customer satisfaction within the customer support services environment
• Meet and consistently exceed individual and team KPIs, including response time targets, customer satisfaction scores, and first-contact resolution rates
• Stay informed about product and service updates, policies, and procedures to ensure accurate and current information is communicated to customers at all times
• Contribute positively to the team culture by sharing knowledge, supporting colleagues, and actively participating in team briefings and training sessions

Requirements

• Native or fluent proficiency in Norwegian, both spoken and written, is essential for this role
• A valid EU passport is mandatory for employment eligibility
• A solid command of English (B2 level or above) to facilitate internal communication within a multilingual team environment
• Previous experience in customer support services, customer care, or a client-facing role is advantageous, though not strictly required — full training will be provided
• Strong interpersonal and communication skills with a genuine commitment to delivering outstanding customer experiences
• The ability to work efficiently in a fast-paced, target-driven environment while maintaining a high standard of professionalism and accuracy

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience within the customer support services industry
• Fully Paid, Structured Training Programme to ensure you are fully prepared and confident from day one
• Comprehensive Health Insurance coverage for your peace of mind
• Fully Paid Relocation Package including international flight, airport transfer, and hotel accommodation upon arrival in Sofia, Bulgaria
• Monthly Performance Bonus rewarding your dedication and results-driven attitude
• €1,500 One-Time Signing Bonus exclusively for new hires joining Mercier Consultancy Group
• A modern, inclusive, and multicultural work environment in the heart of Sofia
• Clear career progression pathways within a growing international organisation
• And Much More...

Life in Bulgaria

Relocating to Bulgaria is an experience that truly enriches both your professional and personal life. Sofia, the capital of Bulgaria, is a thriving, cosmopolitan city that masterfully blends centuries of history and culture with a modern, forward-thinking urban lifestyle. Bulgaria enjoys a wonderful climate, with warm Mediterranean-influenced summers, colourful autumns, and snowy winters perfect for skiing in the nearby Vitosha Mountain — all within easy reach of the city centre. The country's rich cultural heritage, stunning architecture, vibrant arts scene, and warm-hearted people make Bulgaria an incredibly welcoming destination for international professionals seeking a fresh start.

Beyond its cultural appeal, Bulgaria offers one of the most affordable and high-quality standards of living in the European Union, making it an ideal destination for career-driven individuals looking to maximize their earning potential. From world-class dining and lively nightlife to breathtaking natural landscapes and pristine Black Sea beaches, Bulgaria truly has something for everyone. The country's excellent transport links, growing expat community, and welcoming atmosphere ensure that settling into life in Bulgaria is a smooth and enjoyable experience. For Norwegian-speaking professionals exploring jobs in Bulgaria, Sofia represents an unparalleled opportunity to grow, explore, and thrive.

How to Apply

If you are a fluent or native Norwegian speaker ready to take the next exciting step in your career and embark on a rewarding journey in the customer support services industry, we would love to hear from you. Do not miss this exceptional opportunity to secure one of the most sought-after Norwegian Speaking Jobs In Bulgaria positions available today. Click Apply Now to submit your application, and a dedicated member of the Mercier Consultancy Group recruitment team will be in touch to guide you through the next steps. We look forward to welcoming you to our team and to the beautiful city of Sofia, Bulgaria. Your future starts here — with Mercier Consultancy Group.