Norwegian Speaking Customer Expert for Booking.com - Work In Athens, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations across Europe. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities, including the most sought-after Norwegian-speaking jobs in the heart of the Mediterranean.

Job Overview

We are currently seeking a dynamic professional for the Norwegian Speaking Customer Expert for Booking.com position in Greece, representing one of the world's most prestigious travel brands. This role offers the unique chance to shape global travel experiences while enjoying a vibrant, sun-soaked lifestyle, making it one of the most rewarding jobs in Greece today.

Key Responsibilities

• Provide high-quality support to customers via phone, email, and chat regarding their travel bookings.
• Assist travelers in resolving complex itinerary issues, cancellations, and reservation adjustments within the travel industry.
• Act as a brand ambassador for Booking.com, ensuring every interaction reflects the company's commitment to excellence.
• Collaborate with international hotel partners to verify booking details and manage guest expectations.
• Navigate multiple digital platforms to streamline the travel reservation process for global clients.
• Maintain high customer satisfaction scores by delivering professional, empathetic, and efficient solutions.
• Continuously stay updated on the latest travel trends and platform functionalities to provide expert advice.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Proficiency in English to effectively collaborate within our international team.
• Valid EU passport or a valid work permit for Greece.
• Previous experience in travel, tourism, or customer service is highly preferred.
• Strong problem-solving skills and a passion for delivering exceptional travel experiences.
• Excellent digital literacy and the ability to adapt to new software quickly.

Benefits

What We Offer

• Competitive Monthly Salary with 13th and 14th salaries paid per year.
• Monthly Performance Bonus linked to service quality and KPIs.
• Fully Paid Relocation Package including flight, transfer, and hotel accommodation.
• Comprehensive, fully paid initial training provided by industry experts.
• Private Health Insurance and additional corporate benefits.
• A multicultural work environment in the heart of Athens.
• And Much More...

Life in Greece

Choosing to accept a Norwegian Speaking Customer Expert for Booking.com position in Greece means choosing an unparalleled lifestyle. Greece offers a perfect blend of ancient history, world-class nightlife, and breathtaking Mediterranean beaches, ensuring that your time outside of work is as fulfilling as your career. With over 300 days of sunshine, Greece provides an ideal backdrop for both personal growth and professional development.

Our relocation package is designed to make your move to Greece effortless, allowing you to settle in quickly and explore the rich culinary scene and welcoming culture that makes Greece a top destination for expatriates. Joining our team in this beautiful country is more than just a job; it is a life-changing experience that connects you to the heart of the global travel industry while you enjoy the legendary hospitality of Greece.

How to Apply

If you are ready to elevate your career and embark on a new journey in Athens, we invite you to apply now. Join the ranks of satisfied professionals who have successfully secured their future through the Norwegian-speaking jobs we facilitate at Mercier Consultancy Group. Click the link below to submit your application and start your adventure with our expert recruitment team.

Best regards,
The Recruitment Team at Mercier Consultancy Group