Norwegian Customer Care for Digital Banking Solutions | Work & Live from Athens

Are you a Norwegian speaker, and ready to experience the life abroad? At Mercier Consultancy, we're on the search for driven, customer-oriented Norwegian-speaking Customer Care Representatives to join a leading provider of digital banking solutions in Athens. You'll be the first point of contact for customers, delivering exceptional support, resolving inquiries with professionalism, and helping users get the most out of innovative digital banking services.

If you're eager to combine international work experience with an exciting Mediterranean lifestyle, we've got you covered with a fully paid relocation package, making your move to Greece smooth and stress-free while you build your career in a dynamic, multicultural environment.

Key Responsibilities

• Handle customer inquiries for Norwegian speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.

Requirements

• Native-level fluency in Norwegian (both written and spoken) is essential.
• A minimum English proficiency of B2 is required.
• Strong communication and problem-solving skills.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team-oriented environment.
• Willingness to relocate and live in Greece.

Benefits

• Competitive Monthly Salary,
• 2 Extra Salaries per year,
• Monthly Performance Bonus,
• Fully Paid Relocation Package,
• Continuous support during and before your relocation to Greece,
• Fully Paid Training,
• Positive international environment,
• Health Insurance,
• And Much More!