NIH - Deputy Program Manager / Operations Lead
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AI Summary
Serve as the Operations Lead and acting Program Manager, overseeing daily execution of technical task areas and coordinating multi-disciplinary teams. Responsible for maintaining the Integrated Master Schedule, tracking performance metrics, and ensuring contract deliverables meet government requirements.
cFocus Software seeks a Deputy Program Manager/Operations Lead to join our program supporting the National Institutes of Health (NIH). This position is fully remote. This position requires a Public Trust or the ability to obtain a public trust clearance.
Qualifications:
Duties:
Qualifications:
- Public Trust Clearance
- B.S. Computer Science, Information Technology, or a related field
- 7+ years leading federal IT or cybersecurity operations with experience supporting multi-disciplinary teams and complex programs.
- Active PMP, ITIL Foundation, Certified ScrumMaster (CSM), CISSP or comparable cybersecurity certification.
- Expert knowledge of program operations, project management, Integrated Master Scheduling, risk and issue management, quality management, executive communications, operational reporting, customer engagement, resource planning, and federal IT governance.
Duties:
- Serve as the Operations Lead and act for the Program Manager during absences.
- Oversee daily execution of Task Area 2 activities across all technical task areas.
- Coordinate project managers, technical leads, cybersecurity personnel, and subcontractors to ensure successful contract performance.
- Maintain the Integrated Master Schedule (IMS), monitor milestones, dependencies, risks, and corrective actions.
- Track staffing, workload distribution, resource utilization, and operational performance metrics.
- Lead recurring operational meetings, action item tracking, executive status reporting, and customer communications.
- Monitor contract deliverables to ensure quality, timeliness, and compliance with Government requirements.
- Support program governance, change management, issue resolution, and continuous process improvement initiatives.
- Coordinate Front Door Support activities, ensuring requests are properly triaged, assigned, tracked, and resolved.
- Develop operational dashboards, KPIs, and management reports supporting Government oversight.
- Support financial tracking, labor utilization, and operational planning for the FFP task order.
- Ensure compliance with NIH, HHS, FISMA, NIST RMF, and organizational security policies.
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