Network Infrastructure Engineer

Do you have a passion for network infrastructure technologies?

Would you enjoy maintaining high use and highly critical global platform infrastructures?

Join our Network Infrastructure team!

The Edge Platform team oversees planning, building, maintaining, and operating the global platform. They design, develop, and deploy essential technologies. This includes hardware, software, and network infrastructure supporting Akamai's products. The team ensures reliable availability and optimal performance for customers.

Partner with the best

Join a highly skilled, 24x7 shift-based operations team responsible for maintaining the reliability, performance, and availability of large-scale network infrastructure. In this role, you will remotely diagnose hardware problems, facilitate equipment repairs, and manage hardware assets. You will also work with a worldwide team of field technicians and collaborate closely with external partners, data centers, and internet service providers.

As a Network Infrastructure Engineer, you will be responsible for:

• Managing remote hardware assets and troubleshooting issues remotely
• Watching alarms from servers, routers, switches, and operating systems.
• Responding to alerts according to SLA and determine severity.
• Diagnosing switch and router problems to ensure stability of Akamai platform
• Working closely with field technicians, data centers, and Akamai partners for installation and maintenance of Akamai Network Infrastructure
• Supporting the resolution of high-severity technical incidents
• Designing, developing, and maintaining alerts and runbooks to improve fault detection and operational visibility
• Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.

Do what you love

To be successful in this role you will:

• Have early-career proficiency in network environments backed by a formal technical background or equivalent practical expertise.
• Have experience in network technologies and basic knowledge of networking
• Have knowledge of computer hardware and networking equipment
• Have experience with data center portals
• Have experience in a NOC or similar environment
• Possess professional problem solving, communication, and interpersonal skills

Working Schedule & Hours: Shift Pattern: 5 days on, 2 days off (including scheduled weekend shifts) 
Working Hours: 10:30 - 19:00 CET / 11:30 - 20:00 CEST

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.