Nederlands Sprekende Klantenservicemedewerker Koffie - Work Remote In Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating life-changing career transitions by pairing ambitious professionals with exclusive Dutch-speaking jobs in some of the most vibrant locations globally.

Job Overview

We are currently seeking a passionate professional to join our team as a Nederlands Sprekende Klantenservicemedewerker Koffie position in Greece. This is an exceptional opportunity to combine your love for the premium coffee industry with a rewarding career, providing expert customer support for a global leader in beverage excellence.

Key Responsibilities

• Deliver premium customer support to coffee enthusiasts via phone, email, and chat.
• Provide expert guidance on high-end coffee brewing machines and beverage product lines.
• Manage customer inquiries regarding subscriptions, product maintenance, and order tracking.
• Troubleshoot technical issues with coffee hardware to ensure optimal performance.
• Maintain high quality standards in a fast-paced Food & Beverage environment.
• Contribute to brand loyalty by delivering a personalized and sophisticated customer experience.
• Collaborate with international team members to share insights on coffee industry trends and consumer preferences.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Professional proficiency in English to communicate within our diverse team.
• Valid EU passport or a valid work permit for Greece.
• Previous experience in customer service or the Food & Beverage sector is highly preferred.
• Strong passion for coffee culture and high-end consumer goods.
• Tech-savvy with the ability to learn new internal CRM and support software quickly.

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training on products and customer service excellence
• Comprehensive Health Insurance package
• Fully Paid Relocation Package including flights, airport transfer, and hotel accommodation
• Monthly Performance Bonus linked to service quality metrics
• Networking opportunities through our exclusive jobs in Greece initiatives
• And Much More...

Life in Greece

Starting your career with one of our Dutch-speaking jobs means experiencing the incredible Mediterranean lifestyle that only Greece can offer. With over 300 days of sunshine a year, breathtaking historical sites, and a vibrant social scene, Greece provides an unparalleled backdrop for both your personal and professional growth.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. Immerse yourself in the world-renowned local gastronomy, explore stunning coastlines, and enjoy an exceptional quality of life as you thrive in your new Nederlands Sprekende Klantenservicemedewerker Koffie position in Greece.

How to Apply

Are you ready to take the next step in your career and embrace a new challenge in the sun? Click 'Apply Now' to submit your application and join the premium team at Mercier Consultancy Group. We look forward to reviewing your profile!