Multidisciplinary Clerk, (Central sheduling) Temporary Part-time (0.2 FTE)

Multidisciplinary Clerk (Central Schedulling)

Position Overview 
Within the Ambulatory Clinics, the Multidisciplinary clerk acts as a receptionist, greeting and registering patients; completing all necessary paperwork for the admission process; providing clerical support; taking phone calls or seeing patients in person; scheduling appointments for multiple clinics and physicians; preparing and distributing consultant schedules and assigning consultation rooms; arranging for outpatient clinic tests or referring patients for outpatient consultations with specialists and compiling data for routine reports etc. All this while ensuring confidentiality of information.

TEMPORARY PART-TIME POSITION, 0.2 ETP
• CURRENT SCHEDULE: during the day, on weekdays
• Possibility of tele work 

Qualifications:
• 3 to 6 months of experience in a similar position (clerical tasks)
• Customer service ability
• Knowledge and skills of MsOffice suite (Outlook, Word, Excel)
• Knowledge of Administrative Medical software
• Attention to detail in data entering
• Communicate effectively in both languages (oral and written)
• Discretion, professionalism
• Empathy and compassion, able to work with a customer in distress
• Ability to write short notes, brief forms, instructions or notes in the patient record
• Read simple documents such as referrals and forms or brief instructions
• Ability to demonstrate an understanding of clinical documents
• Using AIDET in communication
• Must have a good attendance record.
• Must have positive attitude and compliant to HGH’s values
• Satisfactory review of the Human resources file

*Please note that applications received after the closing date will not be considered.