Mortgage Loan Processor III

SUMMARY: Waterstone Mortgage is seeking a highly skilled Mortgage Loan Processor to take ownership of complex residential loan files from contract through closing. In this role, you will manage the full processing lifecycle, ensuring files move efficiently, accurately, and in full compliance with investor and regulatory guidelines. 

You will partner closely with a top-producing Loan Originator and team, Underwriters, and Closers to proactively identify and resolve issues, manage critical deadlines, and deliver an exceptional borrower experience across a variety of loan programs and investors. This position requires strong organizational skills, attention to detail, and the ability to anticipate challenges before they impact the transaction. 

Aligned with our Woodbury, Minnesota branch, this role is primarily remote. Candidates located in the Central time zone area are preferred to support local collaboration and business needs. 

If you are a detail-driven Processor who thrives on accountability, precision, and successfully getting loans across the finish line, we encourage you to apply.

What You’ll Do

• Review new files within 48 hours; validate disclosures and structure early
• Analyze income, assets, and documentation within 24 hours
• Submit clean, complete files to underwriting
• Clear conditions quickly and keep loans on track to meet contract and lock deadlines
• Maintain a tight, accurate pipeline in Encompass
• Communicate proactively with your Loan Originator and borrowers

Why This Role is Different

• True 1:1 partnership
• Controlled pipeline, which is built for consistency, not chaos
• Speed-focused environment with clean files, fast decisions
• Powered by Encompass combined with modern tools to eliminate manual work

Top Performer Profile (Who Thrives Here)

• You anticipate issues before they become conditions
• Your files are known for being clean and well-structured
• You move with urgency and control, not constant firefighting
• You leverage technology to simplify your workflow
• Loan Originators rely on you because you solve problems, not escalate them
• You take pride in a smooth, predictable path to close

What You Bring

• 5+ years of mortgage processing experience
• Strong proficiency in Encompass
• Experience with Conventional, FHA, and VA loans
• Ability to manage a pipeline with speed and accuracy

Individuals in this position shall not engage in loan origination during the course of his/her employment with WMC.  Loan origination is defined as (1) taking a residential mortgage loan application; or (2) offering or negotiating terms of a residential mortgage loan for compensation or gain; (3) advertising or communicating to the public that you can perform loan origination services.  Please see the Loan Originator Compensation Policy for more details on the definition of loan origination.