Mortgage Expert

We’re looking for a Mortgage Expert

At Habito, we’re transforming mortgages: making them faster and simpler for customers.

Our Mortgage Experts (that’s what we call our brokers) are at the heart of everything we do: finding customers the right mortgage, and giving them friendly advice and support the whole way.

We’re developing a new breed of brokers, fast-paced, interacting via online live chat, creating an empowering & rewarding environment. All of the manual processes that take you away from your customers are removed or automated & we’ve only just started. Want to be part of this amazing journey & help influence the brokerage of tomorrow? Then you may be for us…..

More about what you’ll do:

• Creating a best in class advice service for all customers - you will do this by assessing customers applications and issuing high-quality recommendations efficiently keeping your customer fully informed throughout the process
• Providing a 5-star customer experience throughout all interactions putting the customer first & empathising with purpose. 
• Delivering a high-quality level of communication via online live chat 
• Managing an ongoing pipeline of applications proactively, efficiently & effectively. 
• Working closely with direct Ops colleagues and the wider Habito group to deliver the best results for the customer 
• Adhering to quality & compliance standards

You’ll need to be:

• CeMap qualified with +1 year of experience
• Whole of market OR multiple lender experience. 
• Organised & able to manage multiple cases in a fast-paced environment  
• Flexible and happy to work shifts to maintain an excellent customer experience involving evening and weekends.

** The years of experience is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.

The benefits

• Basic salary of £46,250 + commission
• Remote-first working 
• Flexible holiday - 25 days holiday and more if you need it! (this is team dependent)
• Enhanced maternity & paternity leave - for when you plan to start a family
• Life assurance - 4 x your annual salary
• Career progression - we help you build your career
• Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money
• International remote working for up to 20 days a year 
• Volunteering - 2 days paid volunteering each year for charity of your choice
• Sick pay - up to 5 days sick covered each year
• Casual dress
• GAYE - Give As You Earn - donate to a charity of your choice via payroll.  

More about Habito

Obtaining a mortgage shouldn’t be stressful. That’s why we built Habito.

We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free.

We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito, you’ll be a vital part of that future.