Monitoring Platform Engineer (Mid-Level)

Who we are:

Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people.

Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services.

When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers.

Makpar has an exciting opportunity for a Monitoring Platform Engineer (Mid-Level) to join our growing team. In this role, you will implement monitoring use cases under senior direction and support data onboarding, alert configuration, and incident workflow alignment.

• Implement monitoring use cases under senior direction.
• Support data onboarding, alert configuration, incident workflow alignment, and documentation updates.
• Participate in troubleshooting and operational support activities.
• Assist in the configuration and tuning of dashboards, alerts, and monitoring rules under senior guidance.
• Collaborate with team members to validate monitoring coverage across supported systems.
• Escalate and track unresolved issues through appropriate ITSM channels.

• Minimum 3-5 years of experience supporting monitoring or infrastructure management solutions.
• Bachelor's degree or equivalent experience.
• Basic understanding of enterprise monitoring or observability tools (e.g., Splunk, DataDog, AppDynamics, or equivalent).
• Strong attention to detail and willingness to learn platform-specific tools and processes.
• Effective written communication skills for documentation and status reporting.

• Familiarity with enterprise monitoring platforms and incident management workflows.

Benefits:

At Makpar Corporation we understand that we all need to balance work and life – that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals.

Start your career today and be a part of something meaningful!

Makpar is an Equal Opportunity Employer.