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The researcher will conduct end-to-end user research, including interviews and usability tests, to validate problem and solution hypotheses. They will also coach the product team on research practices and contribute to improving discovery processes like on-site surveys.
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
The researcher analyzes user signals that may impact company goals together with the product team. The most interesting insights get picked up and worked through end-to-end.
Problem Hypothesis — The team formulates a problem for each insight and gathers as much information as possible about it. The researcher conducts interviews or usability tests with users to pinpoint exactly when and why the problem occurs.
Solution Hypothesis — The team designs several possible solutions, and the researcher validates each one with clients to confirm it meets their needs and is usable. Once validated, the solution moves into development.
By introducing a dedicated UX Researcher role, the company reduces the cost of testing hypotheses and ships functionality users actually expect. Over time, the role grows into organizing and running design sprints, actively coaching the product team to conduct research independently, and acting as an internal research resource for other teams. It also means taking a broad view of how each new product or feature fits into the current product and its future direction — owning changes to customer experience and tracking how the product ultimately reaches customers. Part of the time goes beyond core research into improving discovery processes, e.g., implementing an on-site survey tool or launching a satisfaction metric.
\nWith a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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