Microsoft Director, Dynamics 365 Contact Center
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AI Summary
Your role, your impact
As a Microsoft Director, Dynamics 365 Contact Center, you’ll play a senior leadership role in driving business growth, strengthening strategic alignment with Microsoft, and ensuring the successful delivery of enterprise‑scale contact center solutions.
Alithya is a top Microsoft Solutions Partner with deep expertise in Dynamics 365. We help organizations achieve measurable outcomes through end-to-end capabilities across ERP, CRM, Azure Cloud, Data & AI, Power Platform, Copilot, and Modern Workplace. By joining Alithya, you’ll have the opportunity to combine go‑to‑market leadership, partnership management, and delivery oversight, acting as a trusted domain leader for clients and internal teams across the full value lifecycle, from pipeline development to successful deployment and go‑live.
Travel to client sites is required up to 25% of the time.
Our offer
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Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.
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Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
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Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.
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Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.
Our commitments
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Our authenticity is our strength: The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment where we embrace our authenticity and leverage our unique perspectives to collectively build the future we all envision.
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An inclusive path to success: Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page: https://www.alithya.com/en/accessibility.
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