The Merchandising Associate will manage SKU maintenance, coordinate product launches, and handle special order availability requests. They are also responsible for monitoring vendor websites, auditing product data feeds, and tracking purchase orders to ensure operational accuracy.
Job Title: Merchandising Associate Role Type: Full time, Salaried exempt Salary Range: $50K - $60K Location: North Olmsted, Ohio or Remote (working Eastern Standard Time hours)
About Teddy Baldassarre Teddy Baldassarre is one of the world's leading online destinations for watch enthusiasts. We have built a global community founded on a shared passion for horology, expert knowledge, and an unwavering commitment to client satisfaction. We are more than just a retailer; we are educators and trusted advisors in the world of luxury timepieces.
Position Overview We are seeking a Merchandising Associate to take ownership of the high-volume, high-touch functions that keep our assortment accurate, our special-order pipeline moving, and our vendor relationships on track. This is a role for someone who is organized, detail-obsessed, and comfortable managing a steady stream of requests across multiple channels without dropping a single detail.
You will report to the Director of Merchandising and work alongside another Merchandising Associate. This role is critical to supporting the business as we expand and add new brand partners, which brings additional vendor touchpoints to manage. You will gain exposure to many of the world's leading watch brands and work directly with vendors, sales advisors, content and our broader merchandising team. As Teddy Baldassarre continues to grow its brand portfolio and retail footprint, this role provides an opportunity to develop broad experience across merchandising operations and luxury retail.
Key Responsibilities
Manage accurate setup and maintenance of SKUs
Coordinate new product launches, strictly adhering to blackout windows and vendor launch schedules
Own special order availability requests submitted by Sales Advisors seeking timelines and stock confirmations directly from vendors
Communicate availability status back to Sales Advisors in a timely, accurate manner
Monitor vendor websites on a regular cadence to identify assortment changes, new releases, and discontinued models
Audit vendor-to-catalog (V2C) feeds to confirm product data is accurate and current
Track purchase orders through to delivery, following up with vendors on status and flagging delays
Support twice-weekly replenishment orders alongside the Merchandising team
Qualifications & Skills
A bachelor's degree in fashion merchandising, digital retail or ecommerce. In lieu of degree, 4 years equivalent work experience in merchandising, ecommerce, retail operations, buying, planning, vendor management, or a related field
Strong attention to detail and follow-through on high-volume, recurring tasks
Comfortable manage multiple requests varying in complexity and volume, across multiple platforms
Clear, professional written communication, especially in fast-moving Slack channels
Working knowledge of Excel or Google Sheets
Ability to read and interpret vendor availability responses, purchase orders, and product feeds
High level of integrity and ownership
Interest in or knowledge of watches and the luxury goods space is a plus
Experience with Shopify is a plus
Teddy Baldassarre is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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