Medicare Educator

For more than 50 years, Active Generations has been a trusted leader in supporting adults through wellness programs, essential services, and meaningful community connections. With a growing team across multiple locations, we continue to evolve and expand our impact while staying grounded in our mission.

Our work centers on creating environments where people can thrive—physically, socially, and emotionally. Through wellness and nutrition programs, caregiving services, and opportunities for connection, our team works together to promote active lifestyles and overall well-being. We’re guided by teamwork, compassion, and adaptability, and we’re looking for individuals who want their work to have genuine purpose and lasting impact.

SUMMARY:

As the Medicare Educator, this role is responsible for providing unbiased education and counseling to beneficiaries regarding Medicare and related insurance programs. As the Medicare Educator, this individual helps beneficiaries make timely, informed decisions and access resources that best meet their needs. This role supports program delivery through direct service, outreach, and collaboration with volunteers and community partners.

This position is full-time, Monday - Friday. Ability to be located in person in Sioux Falls or remote in Western SD. 

ESSENTIAL FUNCTIONS:

EDUCATION & EXPERIENCE:

KNOWLEDGE, SKILLS & ABILITIES: 

Demonstrates knowledge of Medicare programs, benefits, and enrollment processes, along with the ability to learn and stay current on regulatory updates and program requirements. This individual has excellent written and verbal communication skills and can clearly explain complex information to diverse audiences, including older adults, caregivers, and community partners. Comfortable presenting in group settings and responding to questions is essential. Strong organizational and time management skills are required to manage appointments, documentation, and reporting. The ability to collaborate effectively with beneficiaries, volunteers, and partners while maintaining professionalism and empathy is critical. Proficiency in Microsoft Word, Excel, and Outlook is required to support communication, documentation, data tracking, and reporting.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

 LEADERSHIP & MANAGEMENT:

Reports to: SHIINE Manager

Direct reports: None.

ACCOMMODATION:

Active Generations is committed to providing equal employment opportunities and complying with the Americans with Disabilities Act (ADA). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Applicants or employees who require accommodation during the application or employment process should contact Human Resources.