Medical Review Nurse

Who We Are
Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

**Compensation Range for This Position Is $75,000 - $80,400.

This is a Full Time REMOTE position that requires international travel.

The Medical Review Case Management Nurse serves Mercy Ships by performing medical review, case management, safety initiatives, and health readiness programs. The Medical Review Case Management Nurse assists the Medical Review Nurse Manager and cross-functional stakeholders to ensure effective program delivery, compliance, volunteer readiness, and continuous quality improvement. This role ensures volunteers and staff are medically fit, supported throughout their service journey, and process appropriately through illness, injury, incidents, and return-to-service processes.

How you will contribute:

• Conduct comprehensive medical reviews and assess fitness for service for volunteers, staff, contractors, and guests in accordance with organizational standards.
• Review complex medical cases and collaborate with healthcare providers to support service readiness, wellness programs, chronic disease management, immunization compliance, and reasonable accommodations.
• Serve as a clinical resource and subject matter expert on occupational health, global health, travel medicine, volunteer health screening, and related organizational policies and procedures.
• Lead complex case management activities for individuals experiencing illness, injury, medical restrictions, or workplace incidents, including assessment, care planning, coordination, and follow-up.
• Coordinate care and communication among healthcare providers, insurers, organizational leaders, and other stakeholders to support treatment, recovery, and return-to-service outcomes.
• Manage occupational injury and workers' compensation cases from initial reporting through resolution, ensuring accurate documentation, regulatory compliance, and consultation on complex or high-risk claims.
• Analyze claim, injury, and health trends to identify opportunities for risk reduction, injury prevention, and program improvement.
• Collaborate with Hospital Quality Managers, Department Managers, and organizational leadership to conduct risk assessments, incident investigations, root cause analyses, and implementation of corrective actions.
• Support the development, maintenance, and delivery of occupational health and safety policies, procedures, training programs, and continuous improvement initiatives that promote a culture of safety and accountability.
• Maintain accurate health records and reporting systems, safeguard confidential health information, ensure compliance with privacy and occupational health standards, and prepare reports, audits, dashboards, and presentations for leadership and stakeholders.
• Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
• Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
• Other duties may be assigned that are not included in the information provided in this job description.

The Ideal Candidate:

• Demonstrates commitment to Mercy Ships' mission, vision, core values, and servant leadership principles while fostering collaboration, integrity, accountability, and cultural sensitivity.
• Possesses advanced knowledge of occupational health, case management, population health, global health, medical fitness assessments, wellness programs, and chronic disease management.
• Maintains expertise in workplace injury management, return-to-work practices, occupational health and safety regulations, risk assessment methodologies, and injury prevention strategies.
• Effectively manages multiple priorities and complex clinical situations while exercising sound judgment, critical thinking, and problem-solving skills.
• Communicates clearly and professionally with diverse stakeholders, translating complex clinical information into understandable and actionable guidance.
• Build strong relationships through exceptional customer service, cross-cultural awareness, and the ability to work effectively across geographic regions and multidisciplinary teams.
• Demonstrates professionalism, adaptability, resilience, and the ability to work independently in a remote environment while maintaining high standards of quality and confidentiality.

Education and Experience:

Required:

• Current Registered Nurse (RN) license or equivalent nursing licensure recognized in the candidate's country of residence.
• Minimum 7 years of nursing experience.
• Experience managing complex clinical cases and multidisciplinary teams.
• Experience working remotely and collaborating across multiple locations and time zones.

Preferred:

• Bachelor’s degree in nursing or equivalent nursing licensure recognized in the candidate's country of residence.
• Minimum 3 years of experience in one or more of the following:

• Occupational Health
• Case Management
• Workers' Compensation
• Employee/Volunteer Health
• Public Health
• Global Health

• Experience supporting volunteers in international service environments.
• Experience in healthcare quality, patient safety, or risk management programs.
• Experience working within Low to Middle Income Countries or other resource-limited settings.

**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.

Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today! This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/