Medical Records Assistant (Bilingual)

About Us:

Bush & Bush Law Group is a dynamic and client-focused law firm dedicated to providing top-tier legal services. We specialize in personal injury cases and are looking for a highly motivated Medical Assistant (Bilingual/Spanish) to join our remote team.

Key Responsibilities:

1. Review and Track Medical Treatment: Review and stay updated on the status of client medical treatments throughout each phase of the treatment lifecycle.
2. Medical and Billing Records Management: Request and obtain medical and billing records, along with any necessary affidavits, in an efficient and timely manner.
3. Verify Record Accuracy: Review medical and billing records for accuracy and completeness, ensuring efficiency in the process.
4. Communication with Providers: Proactively contact medical providers and their records/billing departments to receive status updates on records and affidavit requests. Some requests will be made via Chartswap, but most will require direct phone calls to the medical facility. A friendly and patient phone demeanor is essential.
5. Reporting: Provide weekly status updates to the firm’s systems, tracking the progress of records and affidavits for each client.
6. Subrogation Liens: Research and manage subrogation liens, including Medicaid/Medicare, Hospital Liens, and other related claims.
7. Caseload Management: Efficiently manage a caseload of 30-40 active cases, with the ability to handle an increasing number as the caseload grows.
8. Client Treatment Confirmation: Assist the Case Manager in confirming that clients have received the necessary medical treatment as per the providers' referrals.

Compensation: $4-$5 an hour.

Requirements

1. Fluent in both English and Spanish.
2. High school diploma or equivalent (Associates or Bachelor’s degree preferred).
3. Previous experience in a medical assistant, medical office, or healthcare-related role preferred.
4. Knowledge of medical terminology, billing codes, and medical records management preferred.
5. Ability to manage multiple tasks effectively.
6. Ability to work independently and take initiative.
7. Excellent organizational and time-management skills.
8. Strong attention to detail and accuracy.

Benefits

• Positive Culture: Be part of a supportive and innovative team.
• Professional Growth: Opportunities for career advancement and ongoing professional development.
• Work-Life Balance: Flexible work arrangements to support a healthy balance between personal and professional life.