Medical Consultants - Specialists

This is a remote position.

The Speciality Medical Consultant/ Doctor will provide safe, patient-centered primary healthcare consultations through the telemedicine pathway. The physician will assess patient concerns, provide clinical advice, prescribe treatment when appropriate, identify red flags, and facilitate referrals to appropriate super-specialists or referral healthcare facilities.

Key Responsibilities

1. Teleconsultation

• Conduct Teleconsultations through the NAS pathway.
  

• Review patient symptoms, medical history, consulting primary physician’s notes, and available clinical information before or during consultation.
  

• Assess patients appropriately within the scope and limitations of telemedicine.
  

• Communicate clearly and empathetically with patients and doctors.
  

• Ask relevant clinical questions and provide appropriate medical advice.
  

• Maintain professional standards throughout every consultation.
  

2. Clinical Assessment & Management

• Diagnose and advise on the referred medical conditions within the physician's scope of practice.
  

• Review available vital signs, reports, images, and other relevant information shared by the patient, health workers and consulting primary care physicians.
  

• Prescribe medicines, investigations, or other treatment when clinically appropriate and legally permissible.
  

• Provide clear instructions regarding medication, dosage, duration, precautions/advice, and follow-up.
  

• Educate patients regarding preventive healthcare and healthy practices.
  

3. Identification of Red Flags & Emergency Escalation

• Identify symptoms requiring urgent or emergency medical attention.
  

• Immediately advise appropriate emergency care or hospital referral when required.
  

• Ensure patients understand when and where to seek further care.
  

• Avoid managing cases remotely when an in-person examination is clinically necessary.
  

4. Referral & Specialist Coordination

• Refer patients to appropriate specialists based on clinical assessment.
  

• Provide appropriate referral advice and follow-up recommendations.
  

5. Clinical Documentation

• Maintain accurate and complete electronic consultation records.
  

• Document presenting complaints, relevant history, assessment, diagnosis, treatment/advice, investigations, referrals, and follow-up.
  

• Ensure prescriptions and clinical notes are complete and legible.
  

• Maintain patient confidentiality and comply with applicable data-protection requirements.
  

6. Patient Follow-up

• Recommend appropriate follow-up timelines.
  

• Review follow-up cases when assigned.
  

• Monitor patients requiring continued care or referral.
  

• Escalate cases where the patient's condition is worsening or additional clinical evaluation is required.
  

Quality & Compliance Responsibilities

• Follow NAS clinical protocols, SOPs, and telemedicine guidelines.
  

• Practice within the physician's professional scope and applicable regulatory requirements.
  

• Maintain patient privacy and confidentiality.
  

• Follow appropriate prescription and documentation standards.
  

• Participate in clinical audits, quality reviews, and case discussions.
  

• Report clinical, technical, or patient-safety incidents through the defined escalation mechanism.
  

• Support continuous improvement of the WhatsApp consultation pathway.
  

Requirements

Educational Qualifications

• MBBS + MD / DNB/ Fellowship from a recognized medical institution.
  
• Additional certifications/ fellowships/ qualifications in the respective speciality. 
  
• Valid medical registration with the applicable medical council/authority.
  

Experience

• 1-5 years of experience in Speciality Practice / Residency preferred.
  
• Previous experience in Telemedicine & digital healthcare will be an advantage.
  
• Experience handling patients through digital healthcare platforms is preferred.
  

Required Competencies 

• Strong clinical assessment and decision-making skills.
  
• Excellent typing and verbal communication.
  
• Ability to communicate medical information in simple, patient-friendly language.
  
• Good digital literacy.
  
• Strong documentation skills.
  
• Patient-centered approach.
  
• Ability to recognize clinical red flags.
  
• Strong referral and escalation judgment.
  
• Professionalism, empathy, and confidentiality.
  
• Excellent command on Spoken Marathi.
  

Benefits

• Remote working
  
• Flexible working hours
  
• Great work culture