Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $20.00 - $20.00 HourlyJob Category: ClaimsPOSITION SUMMARY
The Appeal Coordinator is an intermediate level administration position that works with providers, members, clients, and various departments to complete job responsibilities. The Appeal Coordinator is responsible for reviewing, scanning and keying incoming appeals in DocuVantage, along with preparing the necessary correspondence to clients and providers. The Appeals Coordinator also works with other team members to assist in fulfilling tasks.
ESSENTIAL FUNCTIONS
Review, copy, and prepare the necessary documentation to scan incoming appeals
Sort, prep, key and scan appeals and pertinent information in DocuVantage
Support incoming faxes; prep and sort documents
Create coversheets for responses and miscellaneous mail requiring scanning
Other duties as assigned
EDUCATION
High School diploma or equivalent required
EXPERIENCE AND SKILLS
1 – 2 years of administrative experience required
Knowledge of medical terminology
Experience within healthcare, claims, third-party administration, or insurance industry preferred
Must be proficient in Microsoft Word, Access, and Excel programs and can easily learn other data systems
Ability to read, analyze and interpret general plan benefits and guidelines
Ability to effectively respond to questions from management, co-workers, members, providers, and clients
POSITION COMPETENCIES
Accountability
Communication
Customer Service Orientation
Functional/Technical Skills
Quality Focus
Time and Task Management
PHYSICAL DEMANDS
This is a standard desk role requiring extended sitting and computer work
WORK ENVIRONMENT
Remote
Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Qualifications