Marketing Quality Assurance Specialist - Remote Opportunity

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Grand Canyon Education is seeking a Marketing Quality Assurance Specialist. This role serves as a functional and automated quality assurance specialist for GCU's Marketing web applications and its related integrations. Ensures that all changes, upgrades and new configurations meet customer specifications; analyzes data to determine specific types of quality problems being experienced by users. Writes and implements test and inspection procedures—including AI-assisted and automated testing frameworks—to obtain the defect information needed for analysis, and reports findings from test and inspection data to management. On a proactive basis, tests new versions of internet browsers prior to widespread use to identify and resolve compatibility issues. Leverages AI-driven testing tools to enhance test coverage, defect detection, and regression analysis.

Please Note: This is a remote position and can be worked anywhere in the US.

Responsibilities:

• Define and implement QA practices and procedures, incorporating test automation and AI-powered testing tools.

• Create, organize, and maintain a comprehensive test plan library, including automated regression suites.

• Develop and maintain test automation (Playwright, Cypress) to verify functional requirements, web standards, and accessibility compliance.

• Build automated test scripts for UI, API, and integration testing within CI/CD pipelines.

• Evaluate and integrate AI-driven testing tools (visual regression, self-healing scripts, intelligent test generation) to improve coverage and efficiency.

• Establish, maintain, and audit the marketing QA process for software projects.

• Research QA standards, AI/ML testing capabilities, and automation trends; recommend process improvements to management.

• Understand business objectives and technical implementation of GCU's marketing websites and applications.

• Coordinate product releases with all relevant stakeholders.

• Analyze, design, and prepare test data requirements, including synthetic data generation.

• Create, execute, and maintain test plans based on technical and business requirements.

• Design, develop, debug, and maintain test scripts across manual and automated workflows.

• Provide task dependencies, priorities, and time estimates.

• Optimize QA tools and processes through continuous improvement, leveraging test analytics and AI-powered defect prediction.

• Stay current on software upgrades, browser releases, AI testing innovations, and automation advancements.

Qualifications:

• Bachelor’s degree in a related discipline (computer science, information technology, etc.) from a regionally accredited institution.

• Minimum of two years of experience building and/or testing web applications.

• The following experience may be substituted for education requirements:

  • Three years of work experience building and/or testing web application with an unrelated bachelor’s degree from a regionally accredited institution.

  • Five years of work experience building and/or testing web applications with an Associate’s Degree from an accredited institution.

• Solid understanding of Windows and MacOS operating systems as well as web applications.

• Experience with test automation frameworks (Selenium, Playwright, Cypress, or similar).

• Familiarity with AI-assisted testing tools and concepts (test generation, visual regression, self-healing locators).

• Familiarity with CI/CD concepts and best practices including build and source control automation tools like Jenkins and GIT.

• Familiarity with W3C Web Content Accessibility Guidelines.

• Familiarity with API testing tools (Postman, REST Assured) and performance testing concepts.

• Ability to effectively interpret technical and business objectives and challenges.

• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University