Marketing Operations Specialist (One Year Contract)
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AI Summary
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As the leader of the Marketing Ops Services team, you will support field marketing with regional initiatives and collaborate with the Integrated Marketing team on global initiatives. Your ownership responsibilities will include overseeing email execution, managing email fatigue, and providing support for the tech stack.
Collaboration is key, as you'll work closely with your team members on the Marketing Operations team and other Marketing units. The position predominantly focuses on regional activities (90% in the EMEA region) but extends to global initiatives (10%). Join us for this one-year opportunity to make a significant impact on our marketing operations department.
\n- You’ll work with Field Marketing teams to develop and execute successful marketing campaigns to increase the interaction between Sophos and our target audiences
- You’ll oversee the scheduling, coordination, and execution of regional email marketing campaigns
- You’ll be building landing pages, surveys, webinars, and helping with events related to AMER Marketing efforts
- You’ll evaluate the performance of marketing campaigns and work with regional marketing teams to improve
- You’ll need to be data-savvy and a whiz in Excel as you provide reporting on activities and dig into data issues in SFDC, Eloqua, Goldcast, GTW, Taxi, Qualtrics, or other systems we manage.
- You’ll drive split-testing initiatives with email marketing campaigns, providing feedback and recommendations to campaign owners
- You’ll oversee ongoing management of Marketing Automation and CRM contact databases, updating unsubscribes, eliminating duplicates, and otherwise improving contact data quality
- You are tech-savvy, self-starting, resourceful, entrepreneurial, endlessly curious, and highly ambitious.
- You have effective time management and organization skills, strong communication and interpersonal skills, a positive attitude, and a growth mindset.
- You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others.
- You are capable of handling fast-paced work in an environment that challenges you to be your best.
- Native or Fluent English Speaker
- HTML knowledge
- 3-5 years experience in campaign execution
- 3-5 years of experience with marketing automation (Eloqua, Marketo, or Pardot.)
- 3-5 years experience working in a multi-national company serving multiple countries
- Experience working in various systems for email, landing pages, events, chat, webinars, surveys, etc.
- Excellent organizational skills
- Ability to work in a time-sensitive environment and multitask
- Project, task management abilities (I.e. JIRA, Asana)
- Proficient in using Microsoft Office products including Word, PowerPoint, Excel, and Outlook
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
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