Market Operations Coordinator

Job DetailsJob Location: All States (Remote) - OK a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } The Market Operations Coordinator plays a critical role in ensuring client reporting and deliverables are completed accurately and on time. This position supports client-facing initiatives by maintaining organized documentation, coordinating across internal teams, and ensuring consistent, high-quality service delivery. What You’ll Do Client Reporting & Deliverables Coordinate the client reporting process, partnering with internal teams to ensure accuracy, timeliness, and alignment with client expectations Identify and help resolve discrepancies in reporting, escalating complex issues as needed Coordination & Cross-Functional Support Act as a liaison between Client Services and internal departments to facilitate communication and follow-through Assist with client-related deliverables, including fulfilling requests and supporting Account Executives and Sales Coordinators Documentation & Organization Maintain accurate and organized client account documentation, including reporting schedules and trackers Ensure consistency and accessibility of operational records Operational Excellence & Improvements Proactively identify and resolve routine operational issues Contribute to process improvements by streamlining workflows, enhancing communication, and increasing efficiency Support the development and refinement of procedures and documentation What Sets This Role Apart High collaboration with Client Services, Sales, and cross-functional teams Opportunity to directly impact client satisfaction through accurate reporting and service delivery Exposure to healthcare operations and managed care environments Qualifications Education & Experience Associate degree in Business, Healthcare Administration, Public Health, or related field preferred, or an equivalent combination of education and experience 2+ years of experience in administrative support, project coordination, or healthcare operations required Prior experience in managed care or health insurance strongly preferred Core Capabilities Strong interpersonal and relationship-building skills across teams Clear and professional written and verbal communication Excellent organizational and time management abilities with attention to detail Ability to manage multiple priorities and deadlines effectively Intermediate proficiency in Microsoft Office (Excel, PowerPoint, Outlook) Experience with project tracking tools or CRM systems preferred Proactive, collaborative, and service-oriented mindse Why Join Join a mission-driven team focused on delivering operational excellence Opportunity to grow within Market Operations and healthcare services Collaborative culture with strong cross-functional partnership Apply Today If you’re an organized, proactive professional who thrives in a collaborative, fast-paced environment, we encourage you to apply. Location Our employees are based across multiple office locations throughout the United States. At this time, we are unable to hire employees or support work arrangements outside of the United States. What Liberty Offers At Liberty, we believe happy, healthy employees are better equipped to serve our members and make meaningful contributions to their communities. That’s why we offer a competitive and comprehensive benefits package designed to support employee well-being and productivity.   We offer a first-class benefits package that includes:   Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility. 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents. 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice. Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance. Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day. Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions. Compensation In the spirit of pay transparency, the base salary range for this position is $22.74 - $27.29/hourly, excluding benefits and potential bonuses. Final compensation will be determined based on factors such as geographic location, experience, skills, and education. Liberty is committed to pay equity and also considers internal equity among current employees when making compensation decisions. Please note that offers are typically not made at the top of the salary range, allowing for future growth and advancement. Our Commitment Liberty Dental Plan is dedicated to fostering a workplace where all individuals feel valued, respected, and empowered. We are committed to building an inclusive environment that embraces diverse backgrounds, experiences, and perspectives, while creating a strong sense of belonging across our organization. We also remain focused on strengthening external partnerships to ensure equitable access to healthcare and improve population health in the communities we serve. Liberty complies with all applicable laws and regulations related to non-discrimination in employment, recruitment, promotions, transfers, and work authorization requirements.   Sponsorship and Relocation Liberty Dental Plan is an Equal Opportunity Employer (including VETS and individuals with disabilities). At this time, we do not offer relocation assistance or employment sponsorship.