MAP Education & Volunteer Coordinator

Job Posting: Minnesota Aging Pathways Education & Volunteer Coordinator

Company: Minnesota River Area Agency on Aging (MNRAAA)

Location: Must live within MNRAAA's SW MN (27-county service area)

Position Type: Remote: Full-Time (40 hrs)/Non-exempt

About Us: The Minnesota River Area Agency on Aging (MNRAAA) provides advocacy, information, resources and assistance so that older adults can maintain the lifestyle of their choice. Minnesota Aging Pathways is a free statewide service of the Minnesota Board on Aging, in partnership with Minnesota's Area Agencies on Aging. Minnesota Aging Pathways helps older Minnesotans and their families by connecting to local services, finding answers, and getting the help they need.

Job Summary: MNRAAA is seeking a full-time Minnesota Aging Pathways Education & Volunteer Coordinator. Minnesota Aging Pathways education and volunteer coordinators connect with regional organizations, partners and individuals to build relationships and educate them about Minnesota Aging Pathways, as well as recruit, train, retain and coordinate the activities of Minnesota Aging Pathways volunteers. Provide free, objective information and assistance to help older Minnesotans and their families make informed decisions about their options, Medicare, and health care benefits primarily through taking inbound calls.:

Requires a valid driver's license, proof of insurance and a reliable car.

Salary and Benefits:

• Salary range: $23.20-$27.56 per hour depending on years or relevant experience.
• Comprehensive health, dental, life insurance, and Accidental Death & Disability.
• 401(k) plan with up to 5% company match.
• Paid vacation, sickness, and holiday time.

Key Responsibilities:

• Provide comprehensive, clear, and objective information and assistance to older adults and their family members over the phone.
• Recruit, train, retain and coordinate activities for Minnesota Aging Pathways volunteers.
• Assist Volunteers in conducting education and outreach to individuals, caregivers, family members, and providers in the surrounding communities.

Minimum Qualifications:

• Requires a bachelor's degree from an accredited college or university in a human services-related field, such as social work, nursing, public administration, or gerontology and one year of professional or internship experience working with older adults
• OR Two-year certificate or degree in a human services-related field or a community health certificate with three years of professional experience working with older adults
• AND a minimum of two years working in a non-profit setting relating to program development.

Preferred Qualifications:

• Four years or more of successful program development and volunteer recruitment in a non-profit setting, including goal setting, tracking and achievement.
• At least two years in a non-profit setting providing education and outreach to the general public and internal stakeholders.
• At least two years working in a regional development capacity.
• At least two years of successful experience providing client and volunteer support and management including interaction reporting and documentation in a confidential setting.

Desired Qualities:

• Empathy: Ability to understand and share the feelings of older adults, ensuring they feel heard and respected.
• Communication Skills: Strong ability to convey information clearly and effectively to older adults, their families, and team members.
• Problem-Solving: Aptitude for identifying issues and implementing effective solutions to improve service delivery.
• Professionalism: Maintaining a high standard of conduct and integrity in all interactions.
• Flexibility: Adaptability in changing needs and circumstances, ensuring the best possible care for older adults.
• Time Management: Ability to effectively plan, prioritize, and execute tasks within set deadlines to maximize productivity and efficiency.

How to Apply: If you meet these qualifications, please read the job description and apply by visiting www.mnraaa.org. Applications will be accepted until the position is filled. Resumés will not be accepted without a cover letter and completed application.

Compliance and Equal Opportunity: MNRAAA complies with all applicable federal, state, and local laws regarding equal employment opportunities. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with Minnesota state law, MNRAAA discloses the starting salary range and a general description of all benefits and other compensation offered for this position. We are committed to transparency and fairness in our hiring process.

Remote Work Compliance: This position allows for remote work within the state of Minnesota. Remote work arrangements must comply with all applicable state and federal employment laws, including the Fair Labor Standards Act (FLSA). Employees working remotely are expected to adhere to the same standards of performance and conduct as those working on-site. MNRAAA will provide necessary equipment and support to ensure a productive remote work environment. Regular communication and attendance at virtual meetings are required.

Equal Opportunity Employer: MNRAAA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.