Manager, Enterprisewide Business Systems

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.

Job Description:

MasterBrand Cabinets is recruiting for a talented and self-motivated Manager Business Systems Analyst to assess every aspect of our daily business operations. For this position, one will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will be responsible for leading solution delivery as it relates to Manufacturing technology and Operational Controls at MBC manufacturing facilities. In addition to technical leadership, this role includes direct management of a team of Business Systems Analysts, providing coaching, mentorship, and professional development to drive team performance and growth. The successful candidate will collaborate and communicate effectively across multiple functional areas and levels to understand business needs. Duties include acting as a business partner with the manufacturing teams and Digital Technology support resources, as well as working with vendor partners, and ensuring solutions are meeting stakeholder needs while in compliance with corporate Digital Technology guidelines and requirements.

To excel in this position, one should be a seasoned professional with deep knowledge of business processes, business system analysis techniques, and demonstrated people leadership experience. The ideal candidate will also be dedicated and demonstrate excellent written and verbal communication skills along with a proven ability to build, develop, and lead high-performing teams.

This position is remote with up to 25% travel.

Responsibilities:

People Management & Team Leadership

• Lead, coach, and develop a team of Business Systems Analysts, providing mentorship, regular performance feedback, and career development planning.
• Manage team workload allocation, prioritization, and capacity planning across concurrent manufacturing technology initiatives.
• Conduct regular one-on-ones, performance reviews, and goal-setting in alignment with company objectives and individual development plans.
• Recruit, hire, and onboard analyst talent; partner with HR on workforce planning and retention strategies.
• Foster a culture of continuous improvement, accountability, and collaboration within the team.
• Serve as an escalation point for complex business and technical issues, providing guidance and decision-making authority to team members.

Business Analysis & Solution Delivery

• Perform analysis of complex business problems to be solved with automated systems including functional objectives of systems, data sources and availability, report requirements, and cross-system integration requirements and make recommendations for improvement based on industry trends and professional business knowledge.
• Lead the definition of project scope, objectives, requirements, dependencies, and technical feasibility.
• Communicate with all relevant stakeholders to ensure alignment with business goals and vendor-managed solutions to ensure delivery of business value.
• Lead requirements gathering across the team. Utilize a variety of approaches to elicit and document business, functional, and user requirements, such as leading workshops, writing use cases, elaborating user stories, creating context and process diagrams, and performing stakeholder analysis.
• Provide technical assistance in identifying, evaluating, and developing cost-effective systems and procedures that meet user requirements.
• Collaborate regularly with technical leads, developers, and integration developers on functional and technical requirements to implement enhancements or application integrations to satisfy business requirements.
• Create deliverables for all aspects of business analysis and functional design for application development, system integration, and data migration initiatives.
• Lead the execution of Digital Technology manufacturing projects to advance the company’s capabilities in manufacturing execution, operational control, data collection, and reporting.
• Partner with senior leadership on recommendations and drive the implementation of systems solutions to provide plant manufacturing management with information to improve operating results.
• Act as a liaison between manufacturing operations and Digital Technology, ensuring clear communication and alignment across teams.

Qualifications:

• Bachelor’s degree in business, computer science, or relevant field. Master’s degree preferred.
• Minimum 8 years of experience in business analysis, systems development, and implementation.
• Minimum 2-3 years of direct people management experience, including hiring, performance management, and team development.
• Preferred 5+ years of experience in a production manufacturing environment.
• Familiarity of production scheduling, quality management, work order process flow, inventory management and BOM management preferred.
• Previous work experience in systems integration and ERP technologies.
• Demonstrated ability to lead and develop high-performing teams in a matrixed organization.
• Ability to work in a collaborative environment.
• Highly analytical mindset.
• Working knowledge of SDLC methodologies (Lean, Agile, and Waterfall)
• Strong written and verbal communication skills.
• Strong interpersonal skills with the ability to work and effectively influence in a cross-functional organization.
• Proficient in Microsoft Office.
• Ability to travel up to 25% of the time.

Characteristics & Attributes:

• Ensures accountability; holds self and others accountable to meet commitments.
• Drives results; consistently achieves results, even under challenging circumstances.
• Communicates effectively; develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills trust; gains the confidence and trust of others through honesty, integrity, and authenticity.
• Collaboration; works cooperatively with others across the organization to achieve shared objectives.
• Develops talent; invests in the growth and development of team members to meet both their career goals and organizational objectives.
• Builds effective teams; creates strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Manages ambiguity; operates effectively, even when things are not certain or the way forward is not clear.
• Optimizes work processes; knows the most effective and efficient methods to get things done, with a focus on continuous improvement.
• Plans and aligns; plans and prioritizes work to meet commitments aligned with organizational goals.
• Being resilient; rebounds from setbacks and adversity when facing difficult situations.

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.